Benjamin D.
Insanely bad support & incident management
In theory I like the product. But within the first week of going live, we are experiencing and incredible down time - I had to upgrade my payed tier plan, and something in their migration failed causing a huge amount of data loss. The support after 16h or so still wasnt able to fix it. Worst of all: They asked me to take my production server down at the beginning of the process. How can something like this happen?




