Money Mart (US)Reviews of moneymart.com

Cashier May is very unpleasant! Terrible customer service! This is the worse place I have ever been to! I would never ever recommend this place to anyone! I highly recommend money mart at dillingham!

This was not the first time I have exchanged USD for foreign currency here...but it will be the last. I have exchanged USD for Canadian dollars, the rate was not correct, but I was in a bind so I paid it. This time I was attempting to exchange USD for Euros. The current market rate is ~1.15 Euro to USD. This was NOT the rate they were using. For 200 Euros, they informed me it would be $271.42. I asked how when the market rate is 1.15. It should be $231. It was explained to me that and I quote "google is not correct" It was like trying to pull teeth as what rate he was giving me. He stated 1.32 and their fee is $5.99 . I explain to the gentleman that isn't even close to the rate. They were overcharging me by $35. For the record, the market rate for the past month has fluctuated from ~1.14 to ~1.159. which is not even close to what they claim the rate is. If you want to be ripped off when exchanging foreign currency...then this is your place!

Hello, my name's Daniel Ginn and my experience with money mart has been very disappointed ever since my mother passed away. I have been getting ripped off and checks deposited into money markets and transferred to other accounts. Using my name in my account. In my identity, I went into money mart to try to rectify the problem. And to find out more, they just kicked me Uber to the store and wouldn't give me no information about my accounts, they said we're not doing business with you no more and I said, well show me proof that you're close to my account and stuff, they wouldn't do that. And I try to talk to the police, but the police took their side and said that they were doing nothing wrong that it's their choice if they wanna do business or not. And recently, I was Ripped off Jordan principal, check-in another large check. In my Gs ts and tax checks were all cash in these accounts, so I'm living in miramichi New Brunswick in the morning merit, I'm referring to is in New Castle and the clerk I was talking to is Sharon, in her co-workers that's pretty sad that we inherent money or we get money.And you tell cashier that you're being wronged , and they're okay with other people going in there , fraud

terrible service put something negative on my credit that I had already paid DO NOT come here for loans

I had 5 million dollar but google stolen my money

My ACH cleared on July 6 and it's July 14 and still can't get a loan. Been a customer at store and online. They keep asking For S. S. Proof which I've sent 5 times. This is a really bad Corporation. It's called Global. Loan from them approximately 5 years. This is pretty much it for me. Try Moneytree or Check and Go. You will wait forever with this Company if you go online.

I participated in the California COVID-19 rent relief in 2022 and was finally issued a check after 6 months. unfortunately i went to money mart to cash my rent check. the store manger lied to me and said there would be no hold on the check and about an hour later they told me there would be a 8 day hold and that there was nothing i could do about it. A government check huh. it is impossible to get a hold of live person that works for Money Mart. the bottom line is if you need your rent check cashed avoid Money Mart at all costs they are shady crooks who have horrible customer service and they held my rent money hostage for 8 days so they can collect interest on the money i am assuming. Bad company

I wasn't happy with the Bank's currency exchange so I thought I'd ask Money Mart for the best way to exchange currency without getting ripped off They said Western Union was the best option. Because after the transaction fee I would get "the exact exchange rate" So I trusted them, got my affairs in order and sent the money via Western Union... When the money came through it turns out they charged 25% for the exchange rate on top of the fee I questioned it and Money Mart said the exchange rate can change every 10min and that Western Union set their own exchange rate... I would of never used WU if they told me this! That's really important information to leave out! Why did they suggest WU as the "best option" knowing this information? I then said I'd rather have the money picked up by the sender and send it another way. Money Mart said the money had already been sent, hence they would need to charge another transaction fee and another exchange fee for me to have the sender pick up the money they sent Then they told me to ring the Western Union number if I have a problem with that. I explained I was lied to in store by Money Mart, not WU. Thus I feel this is a MM issue MM refused to take any responsibility! All I wanted was for them to admit they lied, "miss communicated" or forgot vital information and help me get a full refund from WU Later I rang Western Union to explain. They basically said "too bad!". I told them I was lied to by their customer representative... They told me I can't prove that. WU has almost 85% negative reviews in the past 12 months. I don't understand why Money Mart associate with them, let alone actually recommend them as the "best option" I am of the opinion that Western Union is not to blame here. The Money Mart employee who left out the vital information is to blame A QUARTER OF ALL THE MONEY I HAVE IN THIS WORLD... just disappeared because of this lack of information How would you feel if a quarter of everything you have is gone. Because you seeked advice from a finical institution which failed to tell you vital information!?