Bert D.
This company does not care about…
This company does not care about customer service. I do not care to do business with a company who thinks they can operate without giving customer service. I have a loan payback set for Jul 26 which I need to move to Aug 3, when my Social Security deposit comes in. I am being told that the payoff date can't be changed. What kind of customer service is that? I send 2 emails requesting the payoff date be moved to Aug 3 and they don't even bother to respond. What kind of customer service is that? It is apparent to me that they care nothing about their customer.
Response from Money Mart (US)Mar 23, 2022
Your concern is important to us and we'd be happy to assist you with any issue you may have had with our services. Please provide your contact information and the details of your experience at MoneyMartFeedback.com so we can help look into this for you. Thank you.