MondoReviews of mondotees.com

I was called for an upgrade. The lady that i spoke to falsely sold me a package, she told me that the data will be 150 gigs day data and 150 night data to my suprise the day data was broken into music and other nonsense things that i don't even know. Now i want to cancel my contract, i am charged a huge cancelation fee.

I want to complain about Nedbank Homeloans division. They have been deducting bond payments since November/December 2022. The same payment also goes off from my salary stoporder. They once refunded my money after i had to harass them constantly 4times. i received an email in January to say the debit order was stopped. Now February 2023 it went off again today. Ive been told by thandeka i can only get the money in 3-5 days. So now, what happens to my other debit orders, what do i explain to the debtors. I am sick of frustration. If this is the wrong platform, please forward it appropriately or inform me via this platform how to do it. Ashley van Schoor, Randall Green, Claudine Pillay you have given me the poorest service ever. What a shame NEDBANK!!

I got great service and assistance from Ntombi Khoza, please keep up the great work

Took a Black Friday data deal with MTN. 1TB for R699. Was assured the contract allowed data share but after testing it out, found out there's no data share on fixed LTE. Fine, phoned MTN to cancel the contract within the cooling off period. Returned the router+UPS that came with the contract, Dealt with a company called 'Mondo' which apparently handles MTN cancellations? I confirmed the contract was cancelled. Still got debited R924 by MTN on January 3rd, prorata for December + January cycle. Phoned Mondo and they assured me i would be refunded this amount and will not get debited again. Here's the kicker: Got this SMS today: "Y'ello! Just a friendly reminder that your MTN debit order of R 8450.41 will go off on 01-Feb-2023. Have a good month!" What? What's going on? phoned MTN and they said the contract is still active and they cannot do anything from their side. I will have to deal with Mondo. How is this allowed? My contract is with MTN, how can they not have any power over this?

Runaway from professional scam artists. They first sell you lies(Gaveme a Wi-Fi deal saying I’ll get 300mb Download speed while they only give 10mb). After that they debit my account twice after cancelling on 7 days of their grace period. Guess what? Since September I’ve been call wasting over and over airtime and my credit is still not out. I think they hired even experienced scam stars because even their call centre will promise lies every time you call.

Mondo call center manager was misleading. She offered me a new contract for a lap top and saying that I have a 75% discount on the other contracts. I took the deal only for MTN to tell me that there is no such deal. I called the next day and cancelled. I am also waiting for my credit since September. The call center is no help. Mondo are fraudsters and need to be fined for misleading consumers.

I was scammed by Mondo and neither Mondo nor MTN assisted. I was called by Mondo who initially came across as MTN to upgrade, which I was due for. I was promised 8gb if anytime data and a R500 takealot voucher. The 8gb turned into 4GB anytime days, 2GB streaming and 2GB Facebook and the Takealot voucher never materialized. I was informed that the consultants were given the incorrect information which is now the clients problem. Upon rejecting this I was shouted down by the Mondo consultant. To add insult to injury, this ‘upgrade’ was added to my existing device (a laptop which didn’t even last a year before the hard drive crashed-no support was offered by MTN or HP), which I’m paying for on my previous upgrade. In the past, one upgrade has superseded by the next, they never ran concurrently. This is dubious business practice at the least. I was caught once but will not be caught again.

This company is acting completely in contravention with the POPIA act! Unsolicated messages and calls with no stop in their behaviour even after advising them that I will report them.