Canadian C.
I was thrilled with the customer…
I was thrilled with the customer service. We got our stroller second hand and needed the little pegs for one side of the double stroller to attach the recline straps. We were advised that obviously we aren’t under warranty, but that you would be willing to send us the two pieces if we pay the $20 shipping. I went through the link, paid the shipping, and then was advised when I provided my address that since we live in Canada that you will not send those two minor pieces to us. I’m very disappointed in that and we were looking forward to the full use of our stroller. Until this happened your customer service was outstanding and we were thrilled. I know this is not the fault of your individual employees, they were excellent. It’s just very unfortunate.


