Elizabeth N.
Your company said my package was…
Your company said my package was delivered it was not Went to the post office and they said tracking number was not a legitimate number
Response from momorii.comOct 22, 2024
Thank you for your feedback. Customer satisfaction is our main priority. Please be informed that we have already contacted the USPS to investigate the matter. We are awaiting an update from them regarding the status of your package. To expedite the resolution, we would like to offer you two options: Reshipment: We can reship the order to you at no additional cost. Store Credit: We can provide you with a store credit for the value of your order, which you can use for a future purchase. Please let us know which option you prefer.