Richard P.
I really hope this company goes belly…
I really hope this company goes belly up. I have never been deceived more by a sales representative in my entire life, as I have with this company. All of the important information given by the representative has turned out to be lies or misleading. This is the second time I am writing about this company and I will continue to try and warn people of the lies that they decieve consumers with. Here are the items I was deceived about: 1. I was told by the sales person that I would not need to hold additional insurance on my homeowners policy since my solar system would not be large enough to require it. That was a lie and I had to carry an additional $1 million in liability. 2. I was told my system would be installed and running within 1 month and it took 6 months. They began charging me for the system before it was even producing energy. 3. I was told there would not be any out of pocket expenses but I was told by my electric company that I needed to pay to have the net metering device installed. 4. I was told that the whole incentive payment(tax credit)can be used to put toward the cost of the system or i could chose to keep it and use it as I wished. The sales man even went as far to tell me a story about a customer that used the credit to take a vacation. He told me that if I use the credit to pay towards the solar system, my monthly bill would remain the same. If I chose to keep the credit and not pay it towards the system, my monthly bill would go up depending on how much I decide to keep and that I had 1 year to decide how I would like to use the incentive payment. I found out when I filed my taxes that this is a tactic these companies use. The sales person was not only misleading but lied directly about the tax credit. There is no way to apply the credit towards the cost like he said and now I am stuck with a payment that went up an additional $200 per month. I will make it my lifes mission to expose this company for the liars and cheats they really are.