Nick
My main issue is the customer service…
My main issue is the customer service of the company. Our first order had a good handful of designs. Two of the tattoos were the same large design for the back of my husband's calf (just in case one was damaged or he wanted to reapply it for a second look). Good thing we got two because one came with a rip in it. I emailed customer service and they told me to just try to apply it and if we aren't satisfied, they will do something about it. So my husband used the non-damaged one so he didn't have to finagle it to use it. The damaged one is still hanging out in the delivery envelope with no plans to use it. Our second order was with a new product launch. If you ordered on launch day, they included a small pack of the new type of tattoo for you to try out. I ordered on launch day with the special code, the order arrived, and no sample pack was included. I emailed customer service and they said to take a picture and show them what I received in the order. That was more of a hassle than it was worth for a little trial pack. I don't plan on making anymore orders anytime soon. It's too bad because we did enjoy the product enough to do a reorder. I just don't trust we will get a product without any errors.



