MOMAXReviews of momax.net

SCAM. Paid €16 for a cable and €6.95 extra shipping, never arrived. Supposedly it was shipped a whole 17 days after I actually ordered it. They pretended it arrived, then stopped responding to emails. Utterly useless parasites. Avoid!!!

I feel completely scammed. Two weeks ago, I purchased a Q2.Mag 3-in-1 Foldable Qi2 15W Magnetic Wireless Charging Stand from Momax official website as a gift for my partner. Its website states that orders typically arrive within approximately 7 days after processing. Yet here I am, two weeks later, $126 out of my account, and despite multiple attempts to contact the company through every official channel available, my order hasn’t been processed, I haven’t received a single response, and there’s been no update whatsoever. Now, I’m left with no choice but to dispute the charge with my bank and fight to get my money back.

I received a product that does not work, at all. I have written to their customer support email, like they tell you to do on their web site. Have I received a single reply? No...

I took advantage of their 20% valentine sale... This was the first time I purchase directly from their website... and boy I wished I looked at the reviews on here first... They did not dispatch the item and are ignoring all my emails after they have taken my money... Beware!

I placed an order on December 20th and was hopeful for a smooth experience. Unfortunately, it turned out to be quite the opposite. I sent multiple emails following up on my order status, but I never received a helpful or concrete reply. Frustrated, I eventually requested to cancel the order, but after that, Momax.net completely stopped responding to my emails. This lack of communication is extremely unprofessional and disappointing. I wouldn’t recommend this service to anyone looking for reliability and responsiveness. I sincerely hope they improve their customer service to prevent others from facing the same frustration I did.

I am extremely frustrated with my recent order placed on 4/12/24. Despite the expected delivery date passing, I have yet to receive my items. I attempted to reach out to customer service for assistance, but I did not receive any response. This lack of communication and failure to deliver my order is unacceptable. I had high hopes for this purchase, but this experience has left me feeling disappointed and dissatisfied. I would not recommend this seller based on my current experience.

3 months shipment, 400$. Never arrived. 8 emails have been sent. Sent message on instagram. Send message on twitter. Send message on WhatsApp. No replies, no one answers.