MOJO MarketplaceReviews of mojomarketplace.com

After purchasing a pro theme via WordPress, I got a call next day offering this unlimited service to get my website up and running... anything I needed... design, etc. $150 monthly. I called once to ask for help. Told I have only 25 min per call. The girl was zero help. She told me it was an issue with the theme and to call the developer. I ended up abandoning the theme and going with something outside of WP. Called MojoMarketplace to ask for refund so I no longer need their service. Since I used the service ONCE and the girl noted that 'she helped me with settings', they refused to refund my money. Complete SCAM.

Biggest waste of money and time working with these people. Ordered a theme install 7 days prior to just learning how to do it myself and asking for a refund. The 50 dollars to install a theme is criminal to be honest. Takes 1 minute max to just install the file. Customer service is also a waste of time and won’t respond and if they do it’s the same response saying they are working on it.

Unfortunately I did not read the reviews here and had a negative experience with MOJO Marketplace. The Creativo theme was advertised to me (via Bluehost Marketplace) as a 'one time fee'. I was also assured by the 'buyer satisfaction guaranteed' badge and the fact that I was being directed through Bluehost (who I trust). It was only after I made the purchase that I was told I had purchased an annual subscription. I downloaded the digital theme and it was clear it was faulty. My website was ruined, displaying a page of HTML code to my website visitors. I had to start all over again. I contacted them via email to cancel the subscription - they kept asking me to phone them. This proved difficult as it is a US number (I'm based in Europe). I asked to be refunded, as the product was faulty, and my request was refused.

You sign up then you never get notifications when they direct debit your card. When you try to cancel via a ticket, they ask you to phone them (am not in US). Then if they don't respond to your ticket in their 2 day turnaround you have to reopen the ticket and that fails. Only solution is to cancel credit card.

they reject my credit card VCN but still take my money from it! I lose my money but I still don't get the wordpress theme that I paid

Not even worthy of one star! DONT USE THIS COMPANY.

I purchased a blog theme from Mojo Marketplace, and I received no instructions on how to add it to my blog. I called customer service who was helpful but couldn't help me locate the purchase on my site. So, they sent it to me in an email. I was sure that there was a 30 day trial period when I purchased it, and after a week, I decided that it was not a good fit for my blog. But when I emailed the company about trying to return it, they said that they do not have a return policy. All they could do was allow me to change my theme. I tried to email them back, but my emails would not go through. I also tried to log back into my account, but it would not let me log in. So, I ended up losing that money and going with another blog theme, through another site.

Mojo marketplace has taken 7 payments from my account and has been pending for over 7 days now. With no response from their support. That’s over $600 and still NO THEME! Crap service