MOJO MarketplaceReviews of mojomarketplace.com

This is a huge scam. Buying a WP theme is fine, I then paid twice the cost of the theme to have it installed "as per the demo" on a site. This was not done and the work which was attempted unusable. They have no control over the people they contract work out to, don't respond to emails, their contact email returns as undeliverable and contact us links lead to 404 pages. Leave well alone and work with reputable companies who actually have some support.

Terrible customer service. Don't waste your time and money.

Stay away from this scammers.

Avoid this company at all costs!! If I can give this business a ZERO out of five stars I would. Their themes have tons of issues and paying $149 wasn’t worth it as they didn’t do anything. They actually charged me twice, but I canceled just in time to prevent the money to come out of my account. I’m not using their themes again. They’ve blamed the “API issue” on Bluehost and I had to contact them over four times for them to tell me nothing’s wrong with my site. Bluehost customer service was super patient and kind while Mojo Marketplace customer service was rude, condescending, and not helpful. I’m in the process of getting my money back and doing this website on my own. The demo they’ve done looks nothing as advertised. I should have looked at the negative reviews sooner. I would have saved a headache.

They auto-billed me for $1,260 for their WP Pro Live for 3 years in a row. I’ve asked them repeatedly to cancel and they will not. I would think it’s resolved and lo and behold, after a year I would get charged the annual reoccurring bill again. They are a scam. I’m trying to get a hold of them right now and no one is responding to me. My next steps are BBB and then legal.

I bought a theme a year ago and they have charged me automatically another $59 for 12 months support without prior notice or reminder. This is the only theme I have ever purchased that have automatically assumed I want to renew my support and with no way to do anything about it due to the website not allowing me to login correctly. I have spoken to support and they are refusing to give me the money back. AVOID AT ALL COSTS

MOJO Marketplace support is very poor. They are not responding for 3 to 4 days. and I got Theme after 30 days.

Avoid completely. They mislead with beautiful templates and reviews. You cannot install their themes as comes with errors or are incomplete to be installed, probably forcing you in a way to purchase their professional installation and setup services. Another mislead as they will not do it in the time specified. However, not only that is confusing to be in touch with them, but they will not respond and provide you support at all, and their cancellation policy is something like, "maybe you will be refunded or maybe not, will see how we sleep tonight". Disappointing services and to be avoid.