MOJO MarketplaceReviews of mojomarketplace.com

I'm the seller on this market and they don't send payment. I requested a withdrawal for 3 months via Paypal. No response from the staff. Really disappointed with this scammer market!

These are the worst scammers in the theme market

I can confirm that these people are dirtbags and need to be reported to the ACCC. They were fine at first, but if you want to cancel your theme their customer support blank you and make it really difficult to exit their garbage. I am still yet to confirm cancellation, and they keep saying I need to call some number, but refuse to provide the country code so I can actually use the number! At this rate I am going to have to report them to my bank so they can blank any future transaction attempts. There are VERY few services that require you to call to cancel. Its a very obvious tactic used to create a switching cost.

If only i'd read this before buying from them. Mind you i did for some odd reason have a kind of bad feeling from the outset. Think i perceived something scammy about them, but still proceeded. Lost my money. Why are Wordpress advocating people to buy from a scam website. This has now lowered my opinion of Wordpress as Mojo Marketplace is a scam operation, plain and simple. DO NOT BUY FROM MOJO MARKETPLACE OR YOU WILL LOSE YOUR MONEY....!! Update: Mojo Marketplace again came in and debited a SECOND payment from my account. Fortunately my bank refused the payment, only because i had spotted it in time. What sort of people are these ?

Avoid like the plague. No clear instructions on what to do next after asking repeatedly what to do next. I was told to just wait until they emailed me and they never did past the 5 business days promise. I have been calling almost everyday and their customer service is really unprofessional. They have the nerve to tell to just cancel for a refund after they have already cost me $400 (not worth it) service and 2 weeks of business revenue. Don't take the chance and ignore all these reviews, they are here for a reason.

I should've read these reviews before ordering. Big mistake. I'm out $200. This place is a complete and total scam. Cannot believe it was recommended through WordPress. I paid $49 for a theme, and $150 for them to "make it look like the demo". A week later and I had to call them, only to be told the theme I had chosen (Zen Blog) was "unavailable". Nobody wanted to message and tell me that? I picked a different theme. Another week passes. They say it takes 3-5 days to do everything. Two weeks later, and what had changed on my site was that they had tried to do the Zen Blog theme (apparently it wasn't THAT unavailable), but the site was a complete mess with wrong and duplicate tabs, looked nothing like the demo, and was total garbage. Impossible to edit or fix. I literally had to call my hosting provider and delete the website and start again, this time building it myself. The lady on the phone claimed she'd forward it to her manager (because it was past the refund period, isn't that convenient). He never called. They had NOT ONCE messaged me about the theme not being available, the work not being done, no updates of any kind, and they just waited it out until their arbitrary refund period was gone so they could collect the money and give nothing for it. Actually, worse than nothing, considering I had to start again from scratch with my site. I know I won't be getting a refund. Waste of time, waste of energy, waste of money, deeply frustrating and beyond horrible experience.

Do not purchase a theme from this company. Absolutely awful service and arrogant when asking for help. They supplied no license key or any instructions about the theme I purchased. They said on their website it would take 1-3 days, it took 5 after messaging them to ask for a refund...no acknowledgement on that, just a message saying it was installed. No correspondence other than a curt reply about questions I asked. Probably the rudest and most unhelpful support I have ever encountered.

I regret not checking Trustpilot before I jumped in and "bought" a theme. Like others here, I pretty much got scammed into charging my card multiple times as it showed an "API error" after every purchase. Please do yourself a favour and stay away. I live abroad and was using my home debit card, if anything happens that get my card blocked I'm pretty much screwed since I can't dispute it for a while. Just horrible.