moduleexperts.comReviews of moduleexperts.com

Sent module in, they said it was burnt and unrepairable and wanted 1100 dollars more for a new used one. No way !!! Got the module back, sent it to a company in Chatanooga . They repaired my "unrepairable" module and sent it back in 3 days. Module Experts is a total rip off. Never use a company where you have to pay up front before its even tested. DO NOT USE THIS COMPANY !!!

Adam E. the Internet Sales Associate assured me they could reparir my 2005 BMW 325xi ECM for $239.00 plus shipping and handling. I got an email back saying the ECM was beyond repair and it would cost another $760.00 for a remanufatured one. I agreed. They charged my debit card $813.20 instead of the $760.00 I was told. I was led to believe that I would get the remanufatured ECM "Plug and Play" ready for me to install. When I receive the ECM, there was somone else paperwork included with my paperwork and a message saying that I had to have a certified mechanic install the ECM otherwide the warranty would be null and void. When I brought my dissatisfaction to Adam's attention he emailed me back stating "I don't caree who installs it. Don't email me again." Great customer service? Not in the least. I will never use Module Experts ever again. I will go to BMW from now own.

Bate & Switch Scam outfit. I deeply regret ever having sent them my truck's Transmission Control Module (TCM) to be repaired for $149 + $15 return postage. They claimed that my TCM could not be repaired, but for $499 they would sell me a re-manufactured unit. I reluctantly agreed to this because I could not drive my truck without a TCM, even though I could buy a refurbished unit for only $225. But that would delay being able to drive my truck even longer. After having been without a TCM for 2 weeks, I bought a a refurbished TCM from Flagship One for $225 + free shipping. And then cancelled my order with ModuleExperts & told them to return my original TCM. They refused to cancel my order, & still have not returned my original TCM. As it turned out, my truck's check engine light (P1740 error code) was being caused by the transmission's Torque Converter - and NOT by the TCM. I believe that ModuleExperts had lied to me when they told me that my TCM was defective & could not be repaired. I bet that they repainted it, & then sold it to some other sucker after reprogramming it.They charged me $514 for a used TCM that they refused to allow me to return.