MODSERACWReviews of modsera.com

Response from MODSERACWOct 3, 2025

Thank you for your review and for purchasing six watches – we’re glad to hear you’re happy with the quality and price point. We also appreciate you pointing out the confusion regarding our origin. To clarify: Modsera is based in the USA, but like many independent watch companies we source parts globally (including Asia) before customization and assembly. Depending on stock and logistics, some orders may ship directly from our international warehouses to shorten delivery times. We completely understand your point about wanting transparency, and we will work on making our messaging clearer across all platforms so customers always know what to expect. Your feedback is extremely valuable, and we’re grateful for your support.

Response from MODSERACWOct 3, 2025

Thank you for your thoughtful review! We’re so glad to hear that you’ve received compliments on your watches and that our customer service team was able to assist you when needed. We also appreciate your feedback regarding tracking and delivery time this is an area we’re continuously working on to make the experience smoother and faster for our customers. It means a lot to us that you would purchase again, and we look forward to serving you even better in the future.

Response from MODSERACWSep 15, 2025

Thank you for your honest feedback! We’re glad to hear you’re impressed with the quality and movement, and we appreciate your note about the weight, we’ll keep that in mind as we continue improving our pieces.

Response from MODSERACWOct 3, 2025

hank you for your review and feedback! We’re glad to hear that everything looks good so far with your watch. We also really appreciate your suggestion about offering more options with sophisticated Seiko movements. Expanding our range is something we’re actively working on, and hearing from customers like you helps us prioritize what to develop next. Thanks again for your support – we look forward to bringing you even more exciting choices in the future.

Response from MODSERACWOct 3, 2025

Thank you for your kind words! We’re very happy to hear that you had a great experience with our service and that your watch arrived in good time. Your support means a lot to us, and we look forward to serving you again in the future.

Response from MODSERACWOct 3, 2025

Thank you for your feedback! We’re really happy to hear that you think the watches look great online. We understand your wish to see them in person and that’s why we’re constantly working on improving our product photos, videos, and descriptions to give our customers the clearest possible view before ordering. We appreciate your support and hope you’ll enjoy experiencing one of our watches firsthand soon!

Response from MODSERACWOct 3, 2025

Thank you for your detailed review and for giving us the chance to make things right with your DAY DATE. We’re glad to hear that our customer service team was able to assist you promptly and that you’re happy with your replacement. We also understand your concern regarding the return shipping cost. While our current policy requires customers to cover return shipping, your feedback is very valuable, and we will take it into consideration as we continue to improve our policies and customer experience. It means a lot to us that you enjoy the style and quality of our watches, and we’re grateful for your support.

Response from MODSERACWOct 3, 2025

Thank you for your review! We’re so glad to hear that you’re happy with both our products and service. Your support means a lot to us, and we look forward to welcoming you back to Modsera again soon.