MODSERACWReviews of modsera.com

MODSERA is a SCAM without a doubt. Order 3 watches that were never received. After weeks of sending me fake emails about the various stages of where the watches are in production, quality inspection, testing and even shipment, I asked if they can send me the track shipment number since they claimed the watches were shipped. This is when I got an email saying they are experiencing difficulties with their Shopify online shop and cannot fulfill the order. They did not offer to refund the money or work on a new order, they simply said that I can/should work with my financial institution, essentially admitting they took the money but did not deliver the product. I encourage you to avoid them at any cost.

I purchased a Seiko Oyster Perpetual Datejust watch. I went on a cruise and the watch was filled with condensation from the warm air. I did not go in the water with it even though it says it is waterproof. I have tried numerous times to contact the company via email reflecting my complaint and a picture of the watch with the condensation and have not heard back from them. On their website they say that there is a 3 year warranty. I will never buy from them again. If antyone knows how to get in touch with them please let me know Thank you Jim

Modsera is called now Modseracw. Dont buy here because it is scam. Wait for your order a very long time and when you want to return, no problem. You have to pay for the return costs but they Will refund that later. I have done it all and they received it on 12-01, but since then only silence. No response at all. And then suddenly a response after 4 weeks, we cannot find your order. You did not order with us but at Modsera and we are Modseracw. ??????? Come on. This is scam, lost my money, no watch and high returncosts. Please beware!!! Dont ever buy here!!! Compagnie name changes and they move on.

They are cheap from China made watches dont order from them you will never get your money back even when they come broken!!

I am so sorry I used this company. I purchased a Christmas present for my husband, however, when the order arrived, it was not as advertised, it did not have the GMT hand, although the watch face said GMT on it. And when I complained, they said that that is the watch that I ordered, which is not true as I clicked on the link my husband had sent me, which included a GMT HAND. I have sent them several emails requesting return instructions but have not heard back from them after seven requests to do so. I believe this company is a sham. Their products are not as advertised and customer service has been abysmal. Save yourself the money and do not use this company.

Mijn horloge bandje is al 7 maanden kapot. Ik heb direct een e-mail gestuurd met de bijbehorende gegevens. Ik zou een nieuw bandje opgestuurd krijgen en die heb ik tot heden nog niet ontvangen. Ik heb al meer als 10 e-mails gestuurd en ik krijg of een automatisch bericht die gegenereerd is met AI of ik krijg gewoon helemaal geen reactie.

I bought a couple watches from them a few months ago and received them no problem. However I ordered 3 more in December and they didn’t send and aren’t responding. Their website is down too. I put in a grievance with PayPal and they have not responded to PayPal either. Total scam and too bad they had great prices. They are done I’m sure.

Have had an absolute horrible experience with this website. Felt like I was buying something off eBay in the 90's bad communication. Products not listed correctly. I even paid an extra fee for a watch I was trying to get for Christmas. They completely ghosted me and now I'm trying to recoup as much of my money as I can through PayPal. They haven't even responded to PayPal if that tells you how shady they are. Buying a Seiko mod is a cool idea but this has been a nightmare online buying scenario. Beware isn't a strong enough term.