ModrngyModrngy was founded in 2020 by two siblings whose mission is to elevate modern home aesthetics to new heights inspired by simplicity (or minimalism). This family business was established to provide customers with quality home goods at an unmatched cost right to your door. In addition to our unique business model of curating products, we are committed to adding new designs. Our focus is to turn your home into a living space that frees your mind and soul. Our pieces are designed to best fit your modern architecture aesthetics featuring sleek lines, calming shades, and simple geometric shapes. Our philosophy depends on customer feedback which allows us to remain vigilant in what we offer. Based in Houston, Modrngy’s presence is online and committed to offering you the best quality and pricing.
Modrngy (modrngy.com) has 21 customer reviews on Five Star Index, with an average rating of 1.8 out of 5.
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Prady
Received a pendant light which was not as we expected. Created a return request which was accepted by the site. Had to pay for return shipping charges around 50$. We never received the refund nor do they respond to emails or calls. Horrible experience overall, please stay away from them
Dennis
DO NOT BUY FROM THIS COMPANY I bought a $460 pendant light and they sent the pendant wired together with the wrong ceiling piece. So it is a totally useless item. Many many attempts to contact them (phone, vm, email, chat) went no where. No one ever responds.
Ben
Like the others stated ~ RUN from this company. Received a light. Horrible quality. Tried immediately to return. As others have said, they won't respond to any communication. Now have sent 3 emails, and left 1 message. When trying to return to fill out some form, you only get an email address to write to. I'm going to contact my credit card company and the BBB.
Taylor B.
I have tried several times to call this business and locate my order. They never answer. Whenever I go on their chat they assured me my item will be shipped, but it never gets shipped and only a tracking label has been created. I should’ve listened to the other reviews on here because I feel like their business is a scam and should be reported to the Better Business Bureau.
Alma
This company sent me the wrong item and hasn’t responded to any of my calls or emails to correct this. It has been a month since the item was delivered and they still have not returned my messages.
Anne
Order was dropped at my door, when no one was home, damaged. I’ve tried for weeks to return it to get a refund, and have been told a few times that they would send one, but have never received it. I was more than patient overt the holidays, but am now feeling very ripped off. This is after it took weeks to ship. It took so long to arrive, with no shipping update, that I had ordered a charge back with my bank. Then cancelled it when it arrived, just to then discover that the item was damaged. Now Modrngy has my money and I have a broken light and they do not do anything to help resolve it.
Francesco P.
Product never arrived. Label created but never shipped. So for me you are a spam! Collect the money, create a shipping label and then nothing!! Communications is poor that basically whom answers doesn’t know nothing!
Response from ModrngyNov 29, 2022
Hi Francesco, Thank you for your feedback. We've made sure to be over communicative with you on delays with your order, however you were not taking any of it. We were diligent enough to offer you a refund if you were not willing to wait. Come time to send you the product, as soon as the item shipped out to you, you went ahead and opened a chargeback with your bank. We've reached out to you after the chargeback and informed you to give us a call to see how we can help you further, you refused to do that. You have since received the product and refuse to communicate with us after numerous emails. We are now forced to handle this with your bank and report your transaction as potential fraud.
