ModilyReviews of modily.com

I ordered a bathing suit in April was was supposed to have by May 19th. However when I checked the status it said now May 28th. Its now June 5th and I have yet received the order and I cant get any response from anyone to answer my emails. I asked for a refund because I dont think im getting what I paid for. Do NOT order from this company!!!

I ordered this on the 14th May. To date all I have received is numerous messages saying it has been shipped on 29th May from China. Not worth using this company

Based on your experience, I’d avoid calling them “thieves” or “crooks” in a public review unless you can prove deliberate wrongdoing. Sticking to the facts makes the review more credible and less likely to be challenged or removed. Here’s a strong, professional review you could post: ⸻ ⭐☆☆☆☆ Very Disappointing Experience I purchased several items from Modlily in good faith, believing I was dealing with a company operating from the UK. Unfortunately, my experience was extremely disappointing. The items took approximately three weeks to arrive, by which time my holiday had already passed and the clothing was no longer needed. The website gave the impression of being a UK-based company, but the lengthy dispatch and delivery times suggested otherwise. When I contacted customer services regarding the delay and requested a refund, the process was difficult and frustrating. I was not provided with a full refund and felt that my concerns were not properly addressed. Before leaving this review, I looked through other customer feedback and was surprised to find many reviews describing very similar experiences regarding delivery times, refunds and customer service. Based on my experience, I would not purchase from this company again and would advise potential customers to carefully review the delivery and refund terms before placing an order.

I would give no stars if there was an option.poor quality and you can’t get through their return system> 3 us us have tried numerous times. Avoid avoid avoid!!!!!

they r telling me my package arrived but it is no where next day nothing,,makes u wonder

Caveat Emptor...Buyer Beware! That's the term I would strongly use with this company. I found this product very appealing based on their online advertisements and wanted to surprise my wife with some of their selections with an upcoming tropical getaway in February. I ordered from them in January 2026 with an initial delivery date for the end of January. It turns out the money they invest in promoting their product ends there. I was informed they shipped the product so they charged my account for the balance. they missed the scheduled delivery but failed to follow-up with any communication. I had to hunt down how to contact them and was told it was now well into February. So now nothing has shown up and the trip is rapidly approaching with nothing delivered. Funny thing is they do not provide refunds but only product exchanges. In the meantime I am inundated with their other other product promotions daily. I expected in this competitive day they would have customer service at the top of their priorities, especially if they expect repeat customer business. Beware!

The dresses I received were nothing like the pictures. They looked so nice and fancy in the pictures, but were actually really cheap, thin fabric, with details just printed on. They look horrible and are not even wearable. I should have looked at reviews, but they were so pretty I ordered them. Big mistake, one I will never make again. Now I have nothing to wear for Halloween. DO NOT BUY FROM THIS COMPANY. IT IS 100% A SCAM!

Ordered three swimsuits for my holiday. None arrived, they said one had been delivered but could not provide proof of delivery. I have requested a refund three times but they ignore me. Keep offering me alternative goods which I don't want. My holiday came and went. Awful service, dreadful company. They are thieves - they just steal money!!