ModifyHealth Reviews | Read Customer Reviews of modifyhealth.com

ModifyHealthReviews of modifyhealth.com

4.0508 reviews
Personal Care
190 Bluegrass Valley Parkway, Alpharetta, Georgia

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ModifyHealth

About ModifyHealth

ModifyHealth changes lives by making food as medicine simple and sustainable. Our turnkey programs improve outcomes and cost for chronic conditions such as diabetes, heart disease, kidney disease, irritable bowel syndrome (IBS), and related GI issues where dietary management is a recommended treatment.Along with home-delivered meals, ModifyHealth provides dietitian coaching & support and remote patient monitoring to ensure sustained benefits. We partner with providers, payors, employers, and patients to make adopting healthier diets and lifestyles a reality.Get Started

ModifyHealth (modifyhealth.com) has 508 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.

Also known as: modifyhealth.com
Website: modifyhealth.com
Category: Personal Care
Location: Alpharetta, Georgia
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 46% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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ModifyHealth reviews

Showing 73 reviews with 3 stars · Clear filters

Karen
Jun 28, 2025
Great for Overwhelmed Food Preppers
First, the positives: I do appreciate the service, the quality of the food is EXCEPTIONAL and I highly recommend it for folks who are overwhelmed with meal prep like I have been. Now to why I have stopped for now: there are two things that made the service a little challenging for me. The first is the limited number of selections for my nutritional needs (and the fact that I do not want the same foods every week). The second is the fact that it is subscription based rather than on demand ordering. Finally, it would be amazing if snack options were available too.
Response from ModifyHealthNov 24, 2025
Karen, I cannot thank you enough for taking the time to leave us a review. We are always appreciative of feedback that can help us grow and improve. Please feel free to check back with us as we have some big changes on the horizon that we're pretty excited about and think will help improve your options as well as better meet your needs in the coming months. We'll always be here for you!
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Eva J.
Jun 7, 2025
Diabetic-T2 & Arthritis in Hands
I am a Type-2 Diabetic with painful osteoarthritis in my hands. As such... (1) meals were too high in carbohydrates with white rice & potatoes, and (2) film was glued too strongly & could not be pulled off ~ had to be cut out. Chicken was tough compared to Factor Meals.
Response from ModifyHealthNov 24, 2025
Eva, Thank you for taking the time to leave us an honest review. We do our best to ensure that your needs are met, from health to ease of access and overall. We hear the concerns about packaging and are in the stage of testing for new packaging that should make things a lot easier. Keep an eye out! As for everything else, we appreciate this, so we can continue to adapt and improve.
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Loretta O.
Jun 6, 2025
Some good; some not so good
The fish dishes are good but the chicken dishes are dry. I have not yet tried the vegan dishes but am looking forward to it. I dislike the food trays are #5 for recycling and our community doesn't recycle #5.
Response from ModifyHealthNov 24, 2025
Loretta, We are so glad to hear you've been enjoying the food and certainly hope the experience has been top-notch. For recycling, while we know you'd like to recycle, rest assured the plastic trays are made of plastic #4 and 100% food, people, and environmentally friendly. We hear your areas of frustration and are working to improve, always. If there is anything else we can do please do not hesitate to reach out to our incredible Customer Care team!
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Rachel
May 31, 2025
Some good flavored meals but a lot are…
Some good flavored meals but a lot are bland. Not a lot of variety.
Response from ModifyHealthNov 3, 2025
Rachel, Thank you so much for taking the time to leave us a review. I'm so sorry to find that you did not care for some of our meals; however, we're grateful you were able to find some you enjoyed. We understand that taste is subjective, and while we do serve a population of people who have very strict and difficult to prepare for dietary needs, we are always working to improve and provide the best possible meals we can! If you ever need any assistance, please don't hesitate to reach out and let us know.
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Nancy
May 18, 2025
Most meals are fine
Most meals are fine. There needs to be more choices. The Mexican style meals are very dry so will probably not order those again. The plastic covering is very difficult to remove. I usually have to cut them.
Response from ModifyHealthOct 10, 2025
Nancy, We hear you! We notice the difficulty with the packaging and are working to improve this as we speak, testing out different options. As for your other feedback, we appreciate you so much and hope to turn that 3 star into a 5! If there is anything more we can do please let us know.
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JJ
May 15, 2025
I would like flexibility in features…
I would like flexibility in features where I can modify weeks in advance rather than just one week in advance. I can not edit, cancel, or skip my meals especially if I know I'm going on vacation or away for a longer period of time. I have to remember to modify one week at a time. I travel a lot and forgot to cancel for this week and now I have a month of frozen stock pile of meals in my freezer b/c I can't catch up to the meals I received from the previous weeks.
Response from ModifyHealthAug 19, 2025
JJ, Thanks for the wonderful feedback. We are always working to improve processes and the overall experience for our customers, and appreciate the feedback that helps us cater to you. Please keep in mind you can always reach out to us in Customer Care to skip whatever you may need, whenever you may need, and to address any other comments, questions, or concerns!
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Christine
May 9, 2025
Some observations
It's very difficult for me to peel off the plastic cover. Some of the meals were very good, others not so much. You need to warn me if the meal is spicy as I can't tolerate that. I have to read the fine print to find if paprika is involved. The mahi mahi and the salmon were a bit dry.
Response from ModifyHealthJul 22, 2025
Christine, Thank you for taking the time to leave us a review - we appreciate all feedback and kind words. I can understand any frustration, however, we always want to be very transparent and helpful, not hurtful; all of our meals have complete nutritional facts on both the meal labels and online by clicking on the picture of each meal. This will tell you exactly what you're getting, and the pepper symbol underneath any given meal will be an indicator of spice. If you ever have questions or need any assistance, please do not hesitate to reach out to our customer care team!
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Mary M.
May 2, 2025
I did not like the food
I did not like the food. Customer Service was good with the cancellation.
Response from ModifyHealthJul 22, 2025
Mary, We really appreciate you taking the time to leave us a review - we know your time is precious. While we understand we aren't going to be for everyone, and taste is subjective, we are grateful we were able to assist you in your needs. Our customer care team is available and happy to help at any time so if there is anything else we can do please don't hesitate to let us know.
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