ModifyHealth Reviews | Read Customer Reviews of modifyhealth.com

ModifyHealthReviews of modifyhealth.com

4.0508 reviews
Personal Care
190 Bluegrass Valley Parkway, Alpharetta, Georgia

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ModifyHealth

About ModifyHealth

ModifyHealth changes lives by making food as medicine simple and sustainable. Our turnkey programs improve outcomes and cost for chronic conditions such as diabetes, heart disease, kidney disease, irritable bowel syndrome (IBS), and related GI issues where dietary management is a recommended treatment.Along with home-delivered meals, ModifyHealth provides dietitian coaching & support and remote patient monitoring to ensure sustained benefits. We partner with providers, payors, employers, and patients to make adopting healthier diets and lifestyles a reality.Get Started

ModifyHealth (modifyhealth.com) has 508 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.

Also known as: modifyhealth.com
Website: modifyhealth.com
Category: Personal Care
Location: Alpharetta, Georgia
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 46% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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ModifyHealth reviews

Showing 49 reviews with 1 star · Clear filters

Catherine
Aug 16, 2025
Didn’t want this order
Didn’t want this order. Wasn’t notified in order to cancel. Frustrated.
Response from ModifyHealthApr 3, 2026
Catherine, I'm so sorry to hear you didn't have a good experience. I do see that we've done our best to communicate with you and help explain the process as it is outlined on our website. Additionally, we do send reminder emails with delivery and read receipts to ensure we are giving ample notification before orders process. I'm glad to see that you are still an active customer of ours and hope that we can continue to serve you for years to come.
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Erik C.
Aug 13, 2025
I keep receiving and having to pay for…
I keep receiving and having to pay for orders without any advance notice. Great staff and product but lousy system!
Response from ModifyHealthApr 3, 2026
Erik, We're glad we were able to assist and we're sorry there was any confusion with the way our subscription works. While we try to make it quite clear from checkout to the reminder emails, we hope that you give us another chance in the future with all the information at hand, and allow us to continue serving you. Be well!
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Ali R.
Aug 6, 2025
I had a surprise delivery recently and…
I had a surprise delivery recently and was inconvenienced. If you want to automatically add deliveries each week, you can send an automated reminder and give a chance to skip it.
Response from ModifyHealthMar 16, 2026
Good evening, Ali, Thank you for your feedback. We do in fact send reminder emails every Friday and appreciate you taking the time to leave us some feedback. We've heard and we do want to ensure we are taking the best care of all of our customers. In addition to the reminders every week, we also include this information at checkout, in the confirmation email and again with an insert in your box, upon delivery. We would never want you to feel stuck or tricked into a subscription you do not want. Take care!
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SallyV
Aug 5, 2025
Do NOT recommend
I really think the 5 star reviews are fake. These cannot be called delicious meals. In fact, you can't even review them on their website. Just had to leave my review somewhere. The meals I ordered were disgusting. I got one of everything I could eat (low FODMAP), and I have not been able to finish any of them. It tastes like they used the same pesto tomato base for every dish, just pouring on top of some noodles, then some eggs, then some chicken. Easy for them to prep, not so pleasant to eat. The porriage was watery snd bland too. What a rip- off! And at least 2 of the meals weren't properly sealed and leaked. Luckily I noticed or I would have been sick. The veggies are limp and don't seem fresh. All the dishes have an odd yuk factor to them - smell, visually unappealing, bland, tasteless, all of the above.
Response from ModifyHealthMar 16, 2026
Sally, I'm so sorry to hear you feel as though the meals were unappealing and or unappetizing. I'm grateful our amazing Customer Care team was able to assist you with this concern and while we understand that taste is always subjective, we are thankful we had the opportunity to serve you.
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Sherry
Aug 1, 2025
I never got my package
I never got my package, I hope the food is still cold. This is my last order.
Response from ModifyHealthAug 6, 2025
Hi, Sherry! We have looked into this and see that your order arrived on time, Friday, August 1st. Don't hesitate to let us know if you have any concerns since receiving your order.
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Cindi
Jul 30, 2025
I do not like the food.
I do not like the food. The website is difficult to maneuver. I tried to call and you had listed the wrong number. I got a scam over and over. I brought this to your attention. I have not received my recent order and since it is perishable I will get a refund. I cancel.
Response from ModifyHealthJan 26, 2026
Cindi, I am sorry you had any difficulties with your order, however, we are accessible 7 days a week from 9 AM to 5 PM EST, by phone or email and always happy to help. Lara reached out and spoke with you on multiple occasions and guaranteed you had the correct number for us. We offer discounts to save our valued customers, however, you can cancel at any time and have total control over your account. We did everything we could to ensure you were taken care of and hate to hear it did not work out. If ever you decide to give us another try, we'll be glad to serve you.
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Evilnines
Jul 12, 2025
The food is nasty
The food is nasty. It's about the same as a very cheap TV dinner from the grocery. The cauliflower was mushy and wilted and the buffalo breading was mushy too. The potatoes were chewy. We canceled our plan before we finished our first meal. Nasty!!!
Response from ModifyHealthJan 8, 2026
Thank you for taking a moment to leave us a review. If you could reach out to our Customer Care team and explain the issue, we'd appreciate the opportunity to not only investigate what went wrong and how we can best assist. While we understand taste is subjective and we won't be able to please everyone, we are customer-driven and strive to provide the best possible experience from beginning to end!
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Susan O.
Jun 8, 2025
The food is basically very poor
The food is basically very poor. I ordered 8 meals 2 I could eat and 6 ended up in the trash. Very disappointing!
Response from ModifyHealthNov 24, 2025
Susan, Oh no! I don't see any communications from you in our database as far as any issues or concerns, and we'd certainly love the opportunity to speak with you or try and try to figure out what went wrong. Please give our customer care a call or send us an email so that we can do a little investigating and try to find a suitable resolution.
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