ModifyHealth changes lives by making food as medicine simple and sustainable. Our turnkey programs improve outcomes and cost for chronic conditions such as diabetes, heart disease, kidney disease, irritable bowel syndrome (IBS), and related GI issues where dietary management is a recommended treatment.Along with home-delivered meals, ModifyHealth provides dietitian coaching & support and remote patient monitoring to ensure sustained benefits. We partner with providers, payors, employers, and patients to make adopting healthier diets and lifestyles a reality.Get Started
ModifyHealth (modifyhealth.com) has 508 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
Also known as
modifyhealth.com
Website
modifyhealth.com
Category
Personal Care
Location
Alpharetta, Georgia
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 46% of reviews.
Latest
Most recent review: October 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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I tried them with the half-off offer, even though it was still more expensive than other options I've purchased, I didn't see the bad reviews until after I made the purchase but I decided to give them a try. The postal packaging was done nicely but I'm still wondering why they say they're in Alpharetta, GA when it was packaged & sent from NC?! The portions are extremely small & have absolutely no flavor. The photos will definitely fool you because none of the meals would fit in a small plate. I tried 2 out of the 6 meals & gave the rest of them away. The meals I ordered were supposed to be Mediterranean but had absolutely ZERO Mediterranean spices. And all meals came with white potato, white rice, etc. Someone needs to let them know that the Mediterranean diet encourages the consumption of brown rice and other whole grains as part of its emphasis on fiber-rich, nutrient-dense foods. As a "whole grain" with its bran layer intact, brown rice is preferred over refined white rice to provide essential nutrients like B vitamins, magnesium, and fiber. These are the things I need to eat to extend my life due to health issues. The only positive rating goes to the Customer Service. They're very kind & will respond to email quickly. Good luck!
LG
Lindsay G.
Sadly I got gluten when I have celiac…
Sadly I got gluten when I have celiac disease. I received the wrong menu so they let me pick options of regular pasta and bread all with gluten in them even though my chart stated that I needed a gluten-free diet. They fixed it and sent me a new correct menu for next week but now I’m paying a very heavy price. I have been to my doctor for nausea and cramping meds already but there isn’t much to do to fix it. I just have to spend the next month flushing my body to clear it out. Currently I’m feeling very sick and not to mention they keep leaving the box at my neighbors house. The food is good but is it worth all the trouble. I have to call them once a week to see if my food is even in its way.
Response from ModifyHealthApr 10, 2026
Hi Lindsay,
I'm sorry to hear that you've experienced such a time. We hold an extremely high level of standard for service from beginning to end. I do know that we worked tirelessly to correct this issue for you as soon as it was brought to light and we are thankful we could do so. It speaks volumes that once that issue was found, we have not had issues since. As for delivery, we understand that some issues may arrise however we will always work to find a suitable resolution. Please know we will and have always done our best to rectify any issues and will continue to do so. Thank you for the feedback and I hope you are well.
BE
Betty
Not my idea of adult food
Food is shredded and chopped so it mixes with mash potatoes, etc and seems like mush. Disappointing because I thought the meat would be more like the pictures. Salmon and other fish dishes were one piece.
Response from ModifyHealthApr 10, 2026
Betty,
We're terribly sorry to hear you did not enjoy the food as much as we had hoped. Though you may not have enjoyed the presentation of the meals, we certainly hope you enjoyed the taste of them much more. We live up to a fine quality of service from food to customer service and everything in between and we strive to do so each day for each amazing customer of ours. If ever we can assist please don't hesitate to let us our customer care team know.
CH
Christine
The blackened shrimp & grits & diced…
The blackened shrimp & grits & diced peppers was awful. Shrimp was hardly blackened, floating around in runny grits (which are supposed to be thick & substantial).
Response from ModifyHealthApr 3, 2026
Christine,
We appreciate your honest review and taking the time to leave us helpful feedback. While we understand taste is subjective, we always want to listen and provide this feedback to our kitchen staff for improvement. Please do not hesitate to reach out and let us know so that we may help should you ever need anything.
KA
Karen
My deliveries are right on time
My deliveries are right on time, but I think too close together. I have to skip a week in order to eat all the previous meals up before receiving more meals. The dinner meals are good, but the breakfast scrambled egg meals aren't palatable because the eggs are dry and crumbly no matter what heating method I use. I recommend discontinuing the scrambled egg meals. Another suggestion would be to use dry ice packs instead of gel packs, which would make the weight of the shipment much lighter and ecominical for the company to ship. Gel packs cannot be poured into the drain. They cause plumbing damage. When gel packs are thrown in the trash they are very heavy. Dry ice on the other hand dries up and is so easy to get dispose of, and only the plastic bag is left, no sticky heavy gel.
Response from ModifyHealthApr 3, 2026
Karen,
We appreciate you taking the time to leave us an honest and open review. To note a few things, we can always adjust your account to a bi-weekly schedule (or more) if the weekly frequency is a bit much for you and you don't care to keep skipping every other week. I will pass along your feedback on the egg-based breakfast meals of course, and rest assured our "gel packs" are not at all gel packs. We use all 100% environmentally, food, and people friendly materials. The ice packs you're receiving are a water-soluble solution and fully capable of going down the drain, right into the garden or even in the trash can, safely! I do hope this helps and if there is anything else we can assist with please do not hesitate to reach out to our incredible Customer Care team. Be well!
RO
ROSE
I found that the chicken and fish were…
I found that the chicken and fish were very dry and tough and also the amount of vegetables in some dishes were poor
Response from ModifyHealthJan 8, 2026
Rose,
We appreciate you taking the time to leave us a review and we're sorry to hear you felt unsatisfied with your meals. Please know we are working diligently with each review and all feedback to make sure we best serve all of our customers. If ever we can assist, please do not hesitate and hopefully we'll win you back for another change to exceed your expectations.
DL
David & Linda D.
We don't appreciate potatoes being used…
We don't appreciate potatoes being used as a "filler" or Cilantro rice. Better fruits and veggies.
Response from ModifyHealthJan 8, 2026
David & Linda,
We appreciate and value your feedback; this helps us to grow and continue serving the best customers in the world! All of our meals are carefully and thoughtfully chef curated with a phenomenal staff of Registered Dietitians to ensure they are as healthy and tasty as possible. While not all of our meals will meet the needs of everyone, they are put together intentionally to best meet nutritional needs. Please feel free to give us a visit again in the future and see if we have anything that sparks your interest or feel free to reach out to our Customer Care team if there is anything we can assist you with. Have a Happy New Year!
MA
Marsha
I had website issues
I had website issues. There is not very clear instructions on looking at the food type plans and when you start a cart in GLap and also look at foods in Carb conscious, no one ever warns you that you are creating a duplication of two plans, that will result in two credit card charges and two separate shipments. For that to easily happen and what a mess that is.
For a new purchaser, There definitely should be messsges that pop up stating you cannot mix food plans, that creates two carts, creates two charges, creates two shipments and you have to go through steps that are almost hidden for clear and cancel.
I was definitely turned off by my very first purchase resulting in this confusion. I emailed and a CSR assured me the duplication was cleared up and I only had one, but on week 2; it happened again. There is nothing worse than confusion, panic about the credit card charges, trying to figure out where to go to make changes/corrections and how to easily find how to cancel the subscription. I was not satisfied with how difficult the website is setup to try to accomplish all the above.
Positive is two CSR’s were friendly.
It is not positive to always have to contact CSR’s to figure out how to go about changes/corrections/ etc. that’s wasting time to call and email to insure carts are cleared and issues fixed to satisfaction.
I also do not like not having control of my credit card payment. I cannot delete it and when I can’t correct the errors, my credit card is charged and a shipment is created.
It was not an enjoyable experience.
Regarding the food quality and selection, the food is healthy and tasty. I am not a fan of eating the same selections for 3 months/quarter until new menu arrives.
Regarding packaging, My husband struggled with the packaging. First, trying to lift the plastic to vent and 2nd to remove the film from the tray. He would sometimes not be able to lift from the edges to start removal and sometimes would result in just using scissors to cut around the tray and remove partial plastic. The positive is the food heats well.
Regarding shipping, if this ice is good for 24 hours, by the time it reached us, the melting destroys the box and it is sagging. I wondered how long and was the temp keeping cool enough all those hours.
Sadly, you lost a customer. That was just too much and it was not a seamless process in many areas.
Response from ModifyHealthJan 8, 2026
Marsha,
We greatly value and appreciate your honest feedback. We are a little biased, but we think our Customer Care team is pretty amazing - able to handle any issues and always happy to help. As for the meals, we also think they're tasty and chose the vacuum seal to help protect them during shipping; scissors or a sharp knife are the recommended way to open each meal - for now. Our website is designed so that you have total control of your account, though we know no system is perfect and we hear you! We are working to revamp the entire system from the website to our delicious meals (including the packaging) over the next few months so we sure hope you swing on by in the future and see if we better suit your needs. Thank you again, and do take care!