Olympia WalletsReviews of modernfaucets.co

ORDERED A KITCHEN FAUCT AND HAVE NEVER HEARD WHERE OR WHEN IT WILL SHIP. WILL BE CONTACTING THE CORRECT PEOPLE TO INSURE I GET MY MONEY BACK. DONT PAY THE EXTRA 6 BUCKS FOR FASTER SHIP TIME. SAID 2-5 DAYS AND IT WILL BE SHIPPED WAS A COMPLETE LIE. NOT WORTH MY TIME OR MONEY.

Absolutely horrific. This company is unreliable and should not be trusted. Ordered a shower spa and two faucets for a bathroom remodel and have received no shipping confirmation, no responses to emails. They will steal your money. Planning to pursue options to get my money back and ensuring this company is appropriately reported if I do not receive my items.

this site is a scam! Never received the product we ordered and never heard back from multiple E-mails over weeks from the site. Don't buy here!

Ordered the spa shower system Tuesday the 23rd. Also paid extra Incase anything happened with shipping and extra for them to ship it sooner. From their website they made it seem like it would be shipped out ASAP. It’s been 8 days now and i haven’t gotten a shipping confirmation. Tried to email three times and nothing (needed for this upcoming weekend) it’s also sketchy at the fact they don’t have a phone number to reach them...just their email - THAT NO ONE ANSWERS but i see them below responding the other people who leave a review????? I sent another email saying don’t bother shipping and refund me. Their website says no refunds on discounted items but we will see - because they have no shipped or communicated on time Their website also notifies on the page “so and so bought this faucet 10 minutes ago from so and so” and people are purchasing from this website but I’m pretty sure getting duped Would like a refund buildmodern co - I KNOW YOURE THERE because i see you responding below - answer you damn emails

We purchased a faucet in December of last year, and within a month the sprayer function stopped working, Initially, customer service responded that they were working on a replacement order, but have not responded to emails or website requests in over 1.5 months. Like many companies, this one is based in China so I was willing to give it extra time due to COVID, transport and shipping shortages, etc, but at this point I assume that it was wasted money.

I ordered from this company and still have not received the faucet. Have emailed them twice just to get an update on my order and have not heard a word from them. That is no way to run a business. Just update me. Do not order from this co. Sorry that I did.

Same experience as many others! Ordered a tap months ago and still haven’t received it! Have emailed and used their contact page on their website and heard nothing back! Do not order with this company!

I never received the order I made on 1 January 2021, three months ago. The support team answered until 23 february and then desappeared. Don't trust this Company