Modern Bath House Reviews | Read Customer Reviews of modernbathhouse.com

Modern Bath HouseReviews of modernbathhouse.com

4.078 reviews
Bathroom & Kitchen

Modern Bath House

About Modern Bath House

Modern Bath House is a family owned business entirely focused on selling high quality bathroom vanities at exceptional prices. We specialize only on your bathroom! This allows us to be experts in this very special pat of your home.We pride ourselves in providing excellent customer service on both suggestions from the thousands of vanities available, to arranging for you to get delivery that meets the needs of your home improvement project.All of our suppliers have only 1 distributor in the United States. So, we deal with same individuals at these distributors that the Big Box retailers do. Our team will always suggest ideas for you should you find something out of stock or want some options to choose from. We work around the clock in updating product features, availability, and pricing changes. We bring an intense focus to our work that comes from leaving our jobs on Wall Street! We love helping people get exactly what and we follow up until you do!

Modern Bath House (modernbathhouse.com) has 78 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.

Also known as: modernbathhouse.com
Website: modernbathhouse.com
Category: Bathroom & Kitchen
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 10% of reviews.
Latest: Most recent review: January 2023.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Modern Bath House reviews

Showing 4 reviews with 3 stars · Clear filters

E. Michael K.
Mar 29, 2020
Communication
Communication! Communication! Communication!! What we have hear is a failure to communicate. Did I mention communication?
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minnie
Jul 25, 2017
The product was damaged when we …
The product was damaged when we received it, but the customer service was good. They refunded my purchase for the damaged and sent me new parts for the other vanity that was damaged within 4 weeks. Overall the customer service is very good.
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Michael F.
Jul 17, 2017
shipping challenges
Vanity ordered was great and arrived safe. In fact was impressed with quality for the price. Issue was amount of time it took with no expected delivery date and none of the dates for showing up on tracking, to eventual stated arrival being met. Shipping company jumped through hoops but Modern Bathouse Folks seemed to be tripping over each other with different info coming from different people. Was told the issue was at the manufacturer so may be different depending on what is ordered.
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Rachel B.
Sep 20, 2016
Great pricing, but very sub-par communication
I found a great deal on the vanity I wanted but struggled to find information about when it would ship, how it would ship, etc. I had to specifically reach out to customer service with this information. The item took a LONG time to even ship out - I understand when large items take a long time in transit, but the fact that it didn't even ship out for over 2 weeks after the order was placed seemed lengthy. Also, I received a call from a delivery driver when he was "15 minutes away" with my delivery. I had never been contacted initially to schedule delivery and was not even home to accept the item since I had no warning of the shipment. I asked that I be contacted for a reschedule and that has not happened yet. I still don't have my item, and am hoping that someone will reach out to find a time to deliver it when I'll actually be home!
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