ModelsLabReviews of modelslab.com

Horrible experience. Terrible support and terrible product.

It is completley a scam website , never share your financial information with them. After subscription , you cannot cancel it anymore and they never refund you the initial payment (although they say you can ask for a refund). You may be tempted by the low pricing but you will lose the amount of money you pay.

Most disgusting API website ever. Charged two times, and no way to cancel your recurring plan after 30 minutes studying on their shitty website and customer service!

scammingly charged me 2x of my subscription 2 times with refund promises which never happen

UPDATE: I actually received my full refund! You can do it, too! I was charged $47 (it said it was to be a recurring fee) by ModelsLab in February 2026. Notwithstanding how difficult it is to contact them, when I finally got to "Support," Jitendra, who was clearly not a human being, was in a loop. Send me your email, send invoice #, blah blah blah. I replied 3 maybe 4 times with the exact same response. When I asked to speak to a human, he cut me off. Last, I sent them a copy of the withdrawal to my bank account from them--absolutely no response. Infuriating and likely illegal.

Total scam. I want to use this service so I transfer 10$ to my account. Everything was fine until I wanted to subscribe to standard plan which cost 47$. I subscribed and after one day they tried to debit 151.18$ from my bank account. Then I had a conversation about this with support team and they said it was a mistake. That was really weird. This month I decided that I don't want to use this platfrom anymore but my subscription is past due right now and I can't cancel the subscription anymore. They tried to debit 94$ two times but why? The standard subscription cost 47$. And they said that I need to renew my subscription to cancel it so I need to pay 47$ again but why? I don't want to use this service and I'm not sure that they debit 47$ but 94$. Such a bad policy and service. DO NOT RECOMMEND IT!

Awful API with a bunch of undocumented errors. At first glance, there is documentation, but this is until the first errors (which they have quite often), then it turns out that the documentation is very poorly and not fully described

Audiogen doesnt work, broken product subscribed to try but no refund. STAY AWAY. Scammy