ModelloturboReviews of modelloturbo.com

I ordered both a neon light and the silhouette. The neon light has very weird transformer and unfortunately the plug-in is not for the United States, it is for a European country. They did send an adapter to make it work for United States electrical socket. Also, the silhouette is cheaply made ( less than 2mm thick ) and I’ve tried to return the silhouette . Modelo turbo will not return my emails requesting a return address to send the silhouette back!! The email written by Jessica said they do not have a return address for me so she emailed me telling me that they would have a “human agent”get back to me. I’ve never heard again from Jessica or a “Human agent” in over two weeks now . I’ve been sending them an email requesting anI’ve been sending them an email requesting a reply every other day for the last two weeks . If I had known this wasn’t made in the United States I wouldn’t have bought it. The products are actually made in Turkey, but the business appears to be in Delaware

I would not recommend purchasing from this company. My order arrived late and very damaged. I promptly sent photos to customer support and was assured I would have an escalated case to get it resolved. No response back in a month after numerous inquiries

The product itself is nice. However,I ordered this in December and was not aware it shipped from Turkey. Today I received a bill from FedEx stating I owed an additional $10.62 from and extra customs duty that FedEx paid on my behalf. I was not ever made aware that there would be a charge for this. I am not happy this was just billed to me when the company should be paying for this. Oh the item was $319.00 but customs valued it at $34.00. This company is a scam.

My husband loves his wall hanging I purchased him for Christmas. Great quality!

I had looked and debated over this product for awhile and finally decided to go for it when my husband was sent images of his car after being detailed. I ordered a week before Christmas and it made it here ON TIME and looks amazing! I was given updates throughout the process and both production and shipping were very expedient. Thank you!

Package was handle with care. Got updates on my shipment in a timely manner. Quality of product was great

I never received a correct link to print a certificate. Fortunately, my product arrived in time to give on Christmas morning, but follow through on the broken link would have improved my opinion of your company and your overall customer service. The product was lovely (though slightly bent during transport)

When I first saw this product I thought "That looks interesting". So, I ordered it and it turned out to be far better than I had expected! The LED lights are a great feature, and they really set it apart from any other artwork that you could put on the wall. I am very pleased!