Alveena
worst ever service
worst ever service, I have ordered since 22 June but didn't receive it yet nor getting any response from them. it was the worst experience in my life.

Modarak is owned by an Italian entrepreneur, dedicated to bringing you the best global cosmetics brands. We source 100% original products directly from trusted authentic retailers, guaranteeing genuine quality.
Modarak (Best Price - Better Care) (modarak.com) has 112 customer reviews on Five Star Index, with an average rating of 1.2 out of 5.
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Showing 106 reviews with 1 star · Clear filters
Alveena
worst ever service, I have ordered since 22 June but didn't receive it yet nor getting any response from them. it was the worst experience in my life.
Lama D.
I ordered 2 weeks ago and never got my order No response from them no answer and I think they are a scam
Fatima S.
Absolutely terrible! I ordered glycolic acid toning solution from there and it got delivered within 2 days, when it came the box had hair and dirt on it and then I opened the box and the bottle was already opened and the solution was a very unusual and dark yellow liquid, it has been stored terribly and had gone bad, so I emailed them to request a refund or a replacement for this unusuable product, and the reply was to contact their whatsapp for a quicker response and better customer service, and so I did. I texted them countless times, called them countless times, no reply whatsoever, I contacted them through instagram and yet again no response anywhere. Horrible product, waste of money, unreliable retailer and just disgusting customer service!
SN
Fake product. I’ve bought the k18 leave in mask and I can tell it’s fake from miles away, the bottle, the box, the smell, the texture everything. On top of that my order arrived late after chasing them for a while and no answer from customer service. Don’t waste your money there.
Respiratory C.
Like Leens review, I am also convinced my product is a fake. I’ve used my olaplex shampoo and normally I need a pea size and now I have to use about 4-5 times the normal amount. Also, the smell is different and and the texture is completely different too. I think I got scammed.
leen
I ordered a lot of products from this site, but what I received was clearly FAKE. At first glance, the packaging looked almost identical, but upon closer inspection, there were small differences, you won't notice unless you already use the same products. (the font, the texture, the quality, the smell...) the site is not selling authentic items don't be fooled by them.
Darine S.
I ordered in Qatar and he said we delivered from Dubai and takes time , it’s being a week they say they will deliver it tomorrow and they stopped answering watsapp sms and till now I did it get the order, first and last ,worst shopping ever
Mariuam R.
This is 100% scam website. I have placed the order and it's been 4 days nobody is replying or responding to any messages. Please stay away it's a scam
Response from Modarak (Best Price - Better Care)Apr 28, 2025
Hi Mariuam Rehman, We're very sorry to hear about your experience. Please note we are a genuine company, and we are always available to help. Sometimes there can be delays due to high volume, but we are working hard to reply to everyone as fast as possible. Kindly share your order number so we can immediately check and resolve your case. Thank you for your patience and understanding.