I have never had such great customer service! Friendly, fast, professional, absolute amazing experience. The Haylen lights completely transformed the outside of our home. I would highly recommend MOD Lighting!
Response from MOD LIGHTINGApr 24, 2026
Hi Jo,
Thank you so much for your wonderful feedback. We’re delighted to hear that you had such a great experience with our team and that the Haylen lights made such a beautiful impact on your home.
Providing friendly, fast, and professional support is something we truly strive for, so your kind words mean a lot to us. We’re also glad to know the lights helped transform your outdoor space just as you envisioned.
We truly appreciate your recommendation and look forward to helping you with more lighting projects in the future.
- Team MOD
PK
Parmjit K.
Beautiful light"s
Beautiful light"s. Love it
Response from MOD LIGHTINGFeb 25, 2026
Thank you so much, Parmjit! We’re so happy to hear you love the lights. ✨
At MOD LIGHTING, we’re passionate about creating modern designs that elevate everyday spaces while keeping installation simple and the experience seamless. Knowing our lighting has made an impact in your home truly means a lot to us.
Thank you for choosing MOD LIGHTING, and please don’t hesitate to reach out if you ever need anything. Enjoy your beautiful space!
- Team MOD
MA
Malek A.
Best products the right decision I made…
Best products the right decision I made to buy from mod lighting all my is mod lighting
Response from MOD LIGHTINGFeb 14, 2026
Hi Malek,
Thank you so much for your kind words! We’re truly grateful you chose MOD LIGHTING and that our products have been part of your space.
From the very beginning, our goal has been to create lighting that blends modern design, reliable quality, and thoughtful craftsmanship, all while putting our customers first. Hearing that you’re happy with your decision means a lot to our entire team.
Thank you again for your trust and support. We’re always here if you need anything along the way.
- Team MOD
DS
Daniel S.
Quality product
Quality product
Response from MOD LIGHTINGFeb 12, 2026
Hi Daniel,
Thank you so much for the kind words, Daniel. We truly appreciate you taking the time to share your experience.
At MOD LIGHTING, we’re committed to delivering thoughtfully designed, high-quality lighting that we’re proud to stand behind. Hearing that our product met your expectations means a lot to our team, especially as we continue to grow and serve customers around the world.
Thanks again for your support. We’re glad to have you as part of the MOD LIGHTING community.
- Team MOD
AR
Ardalan
Nice looking light, excellent customer support
Updated review (8 drop Indra Light):
I originally gave 2 stars based on my concerns explained below. I must say I am impressed by how quickly and approporiately Mod Lighting dealt with my complaint. This shows that this vendor truely cares about customer satisfaction and hence they deserve 5 star. I suggest other customers carefully consider their lumens requirement to ensure a good fit to purpose. I also suggest Mod Lighting to double check the illuminence of their product to be 100% sure the specification is accurate. It may be accurate already, but worth double checking.
Original review:
Bought 8 drops Indra light. Spent quite some amount of money to install it. It looks very nice but despite being 40W it barely has as much light as a 10W bulb. Contacted customer service. Fast response. However they say this light is designed to have diffuse light. I understand it but this light does not generate 40W. Not even 10W. Without diffusers you can easily look directly into LED chips without discomfort whilst each drop should be 5W. I have a PhD in photonics so I know a thing or two about photons. I then opened the light again and measured the power going into each drop (electrical power is current multiplied by voltage) and it is roughly 1.1W instead of 5W!
They closed my ticket as they think there is no issue with the light.
Also the website states that the LEDs inside the light are changeable. They technically are but that requires soldering and ordering a 3 chip LED PCB. It is not something you can buy off the shelf. So if any of the lights is damaged then you cannot change it easily. Given that this is an expensive light, customers should know.
I gave 2 star because of misleading information about the illuminance and LED replacabilty.
#664878
Response from MOD LIGHTINGJan 1, 2026
Hi Ardalan,
Thank you for taking the time to update your review and for sharing such thoughtful, detailed feedback.
We truly appreciate your giving us the opportunity to address your concerns, and we are grateful for your recognition of our customer support team. At MOD LIGHTING, customer satisfaction is a core priority, and we take feedback like yours seriously as it helps us continue to improve both our products and the way we communicate specifications.
Your notes regarding lumen requirements and illuminance are well taken. We agree that understanding the intended application and light output is essential when selecting a fixture, especially for design-driven pieces like the Indra collection, which is engineered to provide ambient, diffused illumination rather than high-output task lighting. We also appreciate your suggestion to re-review and validate specifications to ensure clarity and accuracy for future customers.
Thank you again for your professionalism, your patience, and for updating your review. If you ever need assistance with future projects or have questions about product suitability, our team is always here to help.
- Team MOD
AL
Aldin
Amazing Experience From Start to Finish
I had to leave a review because my experience with MOD LIGHTING has been genuinely outstanding. The shipping was incredibly fast, the quality of the products is excellent, and the entire process was smooth from the start. The instructions were clear, installation was easy, and customer support was amazing every time I reached out. I already purchased multiple lights for different rooms and I’m planning to buy more because everything has been top tier.
Response from MOD LIGHTINGDec 8, 2025
Hi Aldin,
Thank you so much for taking the time to share your experience with us. We are thrilled to hear that everything from shipping to installation went smoothly and that you are enjoying the quality of your new fixtures.
At MOD LIGHTING, we strive to bring modern, innovative lighting to homes around the world, and it means a lot knowing that our products have elevated multiple rooms in your space. Our team puts a strong focus on thoughtful design, reliable craftsmanship, and responsive customer care, so your feedback truly reflects what we work hard to deliver every day.
We are excited to be part of your home’s transformation and cannot wait to help you with your next lighting project. Thank you again for choosing MOD LIGHTING.
- Team MOD
KP
Kenneth P.
MOD IS THE WAY TO GO!
I am thoroughly satisfied with the Jasper chandelier light I recently purchased from MOD LIGHTING. My experience with the store was exceptionally positive, the process was seamless and straightforward process from beginning to end. All items arrived promptly and precisely as described, and the customer service was exceptionally responsive and courteous. I am very pleased with my experience and highly recommend the store for future purchases.
Response from MOD LIGHTINGDec 6, 2025
Hi Kenneth,
Thank you so much for your amazing feedback! We are truly delighted to hear that you love your Jasper chandelier and that your experience with MOD LIGHTING was smooth and enjoyable from start to finish.
At MOD LIGHTING, we are passionate about creating modern, high-quality lighting that elevates everyday spaces, and it means a lot to us to know that our team delivered that experience for you. From product design to customer care, we are always focused on making the process seamless and stress-free for our customers.
We sincerely appreciate your recommendation and look forward to lighting up more of your spaces in the future.
- Team MOD
TC
T.C.
I love this chandelier!
What a beautiful chandelier. It is elegant, modern, classy and very well made. I am so glad I made this purchase. Shipping was fast and efficent, and the company's customer service department excelled through every step of the purchase.
Response from MOD LIGHTINGNov 26, 2025
Hi T.C.,
Thank you so much for your wonderful review! We’re happy to hear that your chandelier arrived quickly and that it delivered the elegant and modern look you were hoping for. It is great to know that our customer service team supported you smoothly through the entire process.
At MOD LIGHTING, we focus on thoughtful design, high-quality craftsmanship, and a seamless customer experience, so your feedback truly means a lot to us.
We appreciate your support and are here anytime you need help finding your next perfect piece.
- Team MOD
