MocoQueenReviews of mocoqueen.com

Sent me the wrong color, gave me a credit to order the right ones, those still didn’t come in time for my event

Um- I let u know the wrong color was sent- but u all argued with me that I was wrong..

well the first time I ordered the lens arrive in aout 4 or 5 days this time I think it was twice as long.I ordered 3 pairs and 2 of them were not as pictured, barely colored, or wrong color. Not major, but it will hinder me from ordering again.

My only issue was that I ordered these contacts for a Halloween costume and I couldn’t wear them because once they were in I couldn’t see out of them at all. I’ve worn many other contacts in the past for costumes but this was the first time I had a pair I couldn’t see through. Kinda bummed me out.

There was a rip in one of them so I could not wear them. Too much time passed to return and order new ones. Super disappointing

I love them, but do not fit my eye at all. Customer service just told me to try putting them on differently, but they are not shaped for everyone at all.

It took my order over 5 business days to arrive, although I paid extra for priority level delivery. I understatnd that this (Halloween) is a busy time of the year, but I also feel that the company should update their delivery promise to the consumer to reflect the current real-world impacts/status of extended delivery days, and not set all parties involved up for disappointment.

I brought contacts for a Halloween party and I paid for express shipping. I placed my order on a Sunday and they sent me a tracking number on a Monday. I was under the impression it would get to my house by Friday the latest. I didn't receive them until the following Monday. MocoQueen lied to me and said they shipped them on Monday and to give USPS a few days to update their system. But really, they didn't ship my package off until Wednesday or Thursday. When I called them out on their BS, they just gave me $10 off my next order. I haven't tried on the contacts or anything because I don't need them for awhile. I hope they are worth the wait.