ANGELA
This app doesn't work half the time and…
This app doesn't work half the time and when you try to get help from customer service your issues are never fixed.Dont bother with this app
Best Cell Phone and Computer Monitoring software to monitor all activities. View Text Messages, Track Location, Log Keystrokes and much more!
Mobistealth (mobistealth.com) has 53 customer reviews on Five Star Index, with an average rating of 2.5 out of 5.
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Internet & Software · Newton, Massachusetts
Excellent

Internet & Software · Chelmsford, Massachusetts
Excellent

Internet & Software · Boston, Massachusetts
Excellent

Internet & Software · Boston, Massachusetts
Excellent
Showing 25 reviews with 1 star · Clear filters
ANGELA
This app doesn't work half the time and when you try to get help from customer service your issues are never fixed.Dont bother with this app
customer S.
Got a response that it’s not installed correctly on phone. No specific instructions and the wait for a response for each question is way too long.
G S.
I need a refund and was told I could not have one
Peter B.
I bought this app in October 2020 and immediately on installing found that it wasn't working, contacted their tech support and the reply said "Please note the iCloud method is not available currently." I asked how long would that be & was told, they would update me. This is within less than 24 hours and I requested a refund as the app is advertising features, taking money from clients knowing these features do not work. I also met their refund criteria so I requested a full refund which I was told was forwarded on and will take 2-3 days. A month later no refund in sight I contacted a few more times and each time I was told, we have forwarded your request and it should take 2-3 days. I even included their previous reply in the last set of emails, this made no difference. 7 months later and many follow up emails to them, I'm still waiting. My last email was blocked by their system. They do not reply to my emails and have not refunded me. Their tech support suspended the service after my initial contact rendering the app useless but they have held onto my money. Giving them the 1 star above is being generous, they do not deserve even that.
Desiree Canez S.
This software would be great, one problem your software has unknown to me been in all my phones, I know who put it there, you have no clue as to how my life has been with you allowing sick people to stalk, harass, hack, steal, with your product. Do you actually believe they just monitoring their spouse or kids? No! Your product allows people to enter other people’s lives to make other people’s life hell. You hold no responsibility? On a software that is able to do all this we’re the stalking has had my vehicle side swiped and my doctor to put me on medication to keep from handling it my way? I say you are and you will be held accountable for letting cowards use your service. Not once did you ever think you might create victims right? Well we shall see what the judge says.
FS C.
I have renewed the license on assurance that all previous issues of installing reinstalling and uploading of recorded data has been fixed. However I have installed the mobistealth app on the same device and there is issues of installation firstly it gives error and stops working everytime I have to check the target device if the data controller is working or no and it give a message error app has malfunctioned and not working. All antivirus and optimzer google security have been disabled but still the same issue. Your team is not availble for support on Saturday and sundays. It is. Support is absolutely pathetic they have same listed response check antivirus optimzer internet on the target device restart the devise etc which clearly indicates the bugs and issues with SW. I have purchased the app since 2 days now and not able to use monitor anything your support is available only on Monday. Incase you feel that your app has issues than please refund the my money. Waiting for your reply ASAP.
Regina
Scam!! The app does not let you monitor the phone you install it on. It's 100% detectable so the person knows it's on their phone. It stopped working after 2 days. I've been trying to get a refund for 4 months now and I get the same email back saying I will get a refund and it's been 4 months I've been chasing them I still havent received my money. It seems they have blocked my emails.
Response from MobistealthMar 17, 2021
Please contact at [email protected] with your username so that we can investigate the issue.
Alex
This company there are a scammer there is no refund and so whatever i purchased the 12 months pro-x, and the app they had it's so outdated, and will not disappear as they claim flas and misleading advertising, waste of money and time.
Response from MobistealthMar 8, 2021
Dear Alex, You had renewed the expired subscription means you were satisfied with the product that's why you renewed it so it is not misleading and it is the responsibility of the customer to install the app on the device. If you are facing any difficulty in installing it, do call us or you can write to our support and we will definitely guide you.