MobilityWorksReviews of mobilityworks.com

I wish could give 0 stars! I purchased a van and put 22,000 cash. I have been having problems with the accessible equipment! Spent close to 2,000 and it still isn't working. THEY DONT KNOW WHAT THEY ARE DOING AND NON- CONCERNED. The manager Phil is even worse l. They don't care. They sold me a rollx van and the salesperson admitted to me they aren't experienced in working on these vans. I'm paying for a van I cannot drive. I'm going to speak for all of us who have been ripped off in c court. That's a promise

I had an unsatisfactory experience with the representatives at the Florida location. Specifically, I found Marlon's demeanor to be disagreeable as he appeared unwilling to address pertinent inquiries, and his demeanor suggested a lack of regard, possibly due to my gender. Furthermore, his responses were curt and expressed condescension. Conversely, my interaction with Molly was generally acceptable in relation to the discussion of applying with a specific credit union. However, the conduct of the finance manager, Brett, was unprofessional when he proceeded to submit an application with an alternative financial institution without authorization, demonstrating discourtesy. I perceived discrimination based on age when my 82-year-old grandmother, possessing excellent credit but in need of a co-signer, was denied. This notion is reinforced by the subsequent approval of her application, without a co-signer, through a different company/dealer. It is noteworthy that this alternate entity made use of the credit union previously discussed.

Mobility Works has the best people working for them. They are thorough & helpful . Our ramp & platform is excellent ! Dealing with kind & honest people was such a pleasure.. We are beyond grateful to Mobility Works . We will only refer to them… Thankful for Javier & Mike everything complete in three days from initial meeting !

We got a van from Jay Hatfield now Mobility Works. John brought it to us we purchased the extended warranty and we have had nothing but problem with the van 2 weeks after we got it. Drove it from Oklahoma to Kansas many times with just a big run around and every time we took it there no matter what the problem was the extended warranty never covered anything on it. We was told they would by it back if we no longer needed it and wouldn’t give us hardly anything on it and because of the type of conversion they put on it. They are a dishonest company stay clear of Mobility Works on Eat Kellogg they will tell you something and not do it they will rip you off

I bought this van 1year ago never have driven it my husband condition worst I paid to much fir this van I ask mobility to try and sell it but they said nobody buys Chrysler I owe 60,000 the be paid for conversion 44,000 so why the hell I still owe my husband is a veteran mobility won’t help at all do I’m going to let the va know that mobility won’t return my calls I got a text 3weeks after I begged for help they said we don’t but Chrysler nobody wants them so here we are can’t use the van has 200 miles on it not driven

Completely unprofessional, unpleasant, pushy, and down right rude. Will not return there for any purchases nor service in the future. Best thing would be to see them out of business to protect the unsuspecting public.

The technician messed up with the installation. He installed the bracket too far to the back of the wheelchair that's why the stabilizer couldn't reach the anti-tipper. When my wife stepped on brake, the whole wheelchair fell forward. My left knee banged the front console, and my forehead banged on the dashboard. The managers refused to listen and refused to fix the problem. She hang up on me when I explained the problem to her. Spend your money somewhere else and definitely stay away from Ms. Tammy, Ms. Janet and Steve because they have no integrity, no customer service skills and very unprofessional. They are definitely ruining the reputation of Mobility Works.

Took Two vehicles there. One had the lyft serviced and the other I just wanted a simple stretcher lock installed. Well, the first thing they told me when I walked in door was, we expect payment when you pick this vehicle up. They told be me I had to make arrangements with the store in charlotte to have the stretcher lock installed. These people are so confused and rude!!!!! The store in charlotte never gave me a price or an appointment. The only thing I received was a rude email that contained incorrect information and clearly letting me know they were not interested in installing my locks. Management is not up to date with equipment on the market. I would not refer anyone the this company.