Michael M.
Still waiting, not happy
To anyone who is thinking of ordering from mobile fun Ireland, don't bother, I ordered and paid for postage for a screen protector on the 25th of August thinking it was being dispatched in Ireland as delivery times were between 5 and 7 days, when I still hadn't received my order on the 17th of September I raised a query with customer service, they apologised and said it must have been lost in transit, In Ireland, very unlikely, another was dispatched on the same day, as of today the 13th of October I am still waiting, could I be that unlucky to have 2 packages lost in the post, terrible service, very disappointed, I definitely would not recommend this site in Ireland
Response from MobileFun.comOct 30, 2021
Hi Michael, I am deeply sorry to hear about the delivery issues you have experienced. After reviewing your order I can see you have been fully refunded but I just wanted to assure you that we appreciate your feedback because it provided us with the information needed to continuously improve our services. I am happy to confirm that we now have a new postal carrier in place which is working a lot more effectively for our customers. We took on board all of the customer feedback regarding their delivery delays caused by our old postal carriers' systems and processes and made the necessary changes. I just wanted to reach out to let you know that these changes were made because of your feedback and if you ever need anything in the future then please contact us and we will be more than happy to help. Take care, Jess (Mobile Fun)




