Idrink A.
Bought 10 reviews and installs got 0 install - SCAM SITE
Bought 10 reviews and installs. Got 10 very generalist reviews without any installs. Customer support is a joke, they are trying to trick you into believing that the installs are there but you can't see them. Don't use their services they are really bad. Look at all the reviews below, almost all 1 review reviewers and mostly generalist reviews like "Great service. Recommend.". They are bad even reviewing their own service. RESPONSE> I see that they responded with their classical "you are wrong" attitude saying that there is a mistake, you should wait because your the reviews take time etc. Reviews are there. Installs are not. I proved it to "Andrew Green" by sending him the install report from Google Play Console but he is still repeating the classical support responses. Anyone interested in the install report I can send it to them, I am just a client that they scammed 30$ off nothing else. While this is a "cheat the system site", he is arguing that review system in google is uncheatable and you can't leave reviews without install, when I show him the install report, he tells me the same. :) This is a scam site, stay away! RESPONSE2>He is lying. We are talking through email and every time I am proving him that there are no installs he is telling me another way waiting for me to give up. AND MOST IMPORTANTLY this person contacted my daytime job company that he found through LinkedIn and harasses me. The company has nothing to do with the app, nothing will happen, he is just trying to make me take down this review. I won't. Like I said if anyone is not believing this, and thinks that I lie, just send me an email or a message and I can prove it to you. Do not fall into their trap. Just buy google ads, it works better and you won't have anyone harassing you. UPDATE>I contacted their payment service which sent me my money back although I didn't ask for refund but their identity. One day later they contacted me again to tell me that they will provide me with another 10 reviews for free, and I got installs too this time! Putting their note from 1 star to 2 because of how they acted lately. I wish they were more understanding from the beginning, didn't try to cheat me by telling me that I was looking at the wrong place every time, and most importantly didn't harass me by contacting my day job company, people on my network on LinkedIn. It is up to you if you want to work with them or not but I will leave this review here because they harassed me by contacting my day job company.
Response from MobiasoJul 16, 2020
Hello there! I'm so sorry for your inconvenience. I think there's a misunderstanding here. There's always a delay on iTunes Connect, and Google Console install reporting. They always show install reports after 24-48 hours. So you will see the reviews before you see the installs. Please check your iTunes Connect after 48 hours. Regard the review contents, we're happy to change them to what you want, but please let us know your app link. We've sent you a message through Trustpilot, but we haven't got any replies from you yet. According to Google policies, people can't leave app reviews without installing them. You can refer to this policy at: https://support.google.com/googleplay/answer/4346705?co=GENIE.Platform%3DAndroid&hl=en-GB This is a quote from Google: "Important: You can only review apps that you've previously downloaded and installed. When you download an app, it's linked to your Google Account. If you downloaded the app but don't see the option to write a review, make sure that you're signed in to the right account. " Therefore, there's no way for our reviewers to leave reviews on your app without installing it. This makes me question the integrity of this review a little bit. Moreover, Truspilot has a great system to detect fake reviews. We can't just write the reviews for ourselves, like how you said. And if we could do that, we would write something long like this reply; we wouldn't do them that short. As our reviews are from our real clients, they can write whatever they like; we can't force them to write a long review for us. But as I can see, we still have a lot of long reviews, not just generic reviews like "great," "good," like you said. I really hope we can sort this out and make you satisfied because customer satisfaction is our first priority. If you're our real client, please respond to our Trustpilot message, or you can always email us at [email protected]. Best, Andrew Green.