MLB.TV is a necessary evil so that I can watch the Brewers in Arizona. Customer service is terrible (currently 20 minutes into todays call) & support is non-existent. If you want to see every game, you also have to buy the local market package, Apple, Netflix, etc. If it weren't for all the technical issues and having to call weekly, it would actually be a good value.
PA
Pat
NIGHTMARE
We've had MLB.TV in the past, and it's never been much of a value, but this year the process is altogether a nightmare. Can't subscribe through MLB, because its now Disney, so have to go through the Disney portal. And have to subscribe to ESPN unlimited first, though it says you get one free month of ESPN, and can drop it without losing MLB. UNLESS you happen to have Hulu. In that case, you have to upgrade Hulu to include ESPN - but no free month. And, if you have the promotional Hulu, you have to ugrade that to a regular subscrition to add ESPN. So, besides the cost of MLB, you now have Hulu for around $35 a month. Took over 2 hours going back and forth to figure out the process. And, now I have no idea if I can drop Hulu/ESPN without losing MLB. Kind of a problem, since they are adamant that there are no refunds.
MB
Matt B.
Most games are blacked out…
Ok, So I signed up for Dbacks TV for $99 it states in the description that you can watch every game from your favorite team with NO BLACKOUTS!!! Yet probably close to 90% of the games are blacked out or Locked. How is this not false advertising!? This is a total rip off and a scam. MLB network should be giving customers a refund for their service. Try to reach customer support for a refund and get nowhere with a recording and leaving a message. What a waste of money…😡🤬😡
JP
JP P.
MLBTV cancels love for military and first responders
Unfortunately after their partnership with ESPN, MLBTV decided to take away their first responder and military discount. This is unfortunate and they won’t even honor existing members who canceled after the increase. When I called customer support, they weren’t helpful and just told me I could sign up at their new price of $150.
DK
Daniel K.
I would give 0 starts if possible
I would give 0 starts if possible. Paid for a yearly subscription once since it’s the ONLY way to watch the Dbacks now. Canceled, but yet every year they charge me $108. Every time I call they go through the process to cancel my subscription, and delete my card info. Now they say they can’t see the card info. Well it’s stored somewhere!? BECAUSE YOU KEEP CHARGING ME!!! In the app it says I have no subscription and no card saved yet they continue to charge 2 different cards. Everyone you speak to is overseas and none speak English above a 3rd grade level. WORST SERVICE I HAVE EVER EXPERIENCED.
RC
Ralph C.
Useless package ..
Useless package ..
As most people discover..blackouts for your team defeats the purpose..
Don't waste your money
GJ
Gerry J.
What an awful experience trying to deal…
What an awful experience trying to deal with customer service. I was trying to watch spring training games which are supposed to be under last year's subscription. It would not let me. I was not able to sign in to my account because it said I needed to reset my password. I tried to do this at least five times before I called customer service and three times while talking with them. The customer service representative possessed a heavy, thick Latin accent. I am 80 years old and hard of hearing. I could not make senses of what he was saying. He tried to help, but I finally decided to cancel my subscription and renew it all over again once I receive the cancellation confirmation. MLB.TV is a monopoly, charging more and providing a less quality product.
JL
John L.
I was an early adopter of MLB TV
I was an early adopter of MLB TV. Today I tried to sign in however the password and login information that I've used for the past 3 years, no longer work. There is no one to answer the phone. A computer responds by sending you to a pay for help service. Pay for help service is five bucks. Five bucks up front to fix a problem that doesn't exist. I don't think I'm going to sign up for MLB TV this year