mitzybitz.comReviews of mitzybitz.com

I cannot fault Mitzy Bitz. Over the last 2 years I have found them honest, knowledgable, efficient and I think very good value. I have a LWB Shogun and this year they have given it a major service, replaced a perforated (corroded ) sump and sorted out a brake judder . The customer service has been outstanding. Very happy.

⭐⭐⭐⭐⭐ Having recently placed my second order with Mitzy Bitz, I can honestly say the high standards from my first experience have continued throughout. The level of knowledge and expertise is outstanding, with advice that is both helpful and easy to understand. It’s refreshing to deal with a company that genuinely knows its products and is happy to help customers find exactly what they need. Both orders have been processed efficiently, with excellent communication and great customer service from start to finish. The quality of the products has been excellent, and everything has arrived exactly as expected. It’s clear that customer satisfaction is a priority, and that’s why I’ll continue to use Mitzy Bitz in the future. Highly recommended to anyone looking for quality products backed up by fantastic knowledge and service. Thank you to the whole team for another excellent experience.

Ordered a load of parts from Neil at Mitzybitz, new cylinder head, belts, gaskets etc. Arrived really quickly and well packed. I did encounter an issue with one of the oarts, but I contacted Neil and he was most helpful.and apologetic and we sorted things out very quickly. All the parts seemed really good and a good price and the truck is now up and running beautifully. The customer service from Neil.was exemplary I cannot praise the company enough. I know where I will be buying any parts from in the future. Thank you!

Ordered an ABS sensor from the website which was supposed to fit my vehicle. When I went to fit it I discovered it was the wrong one. When I contacted them by phone I was told immediately by the person 'I can see you didnt contact us before ordering' I was then told that I could return it but I would have to pay the postage and pay a restocking fee! Then they told me that the correct sensor for my vehicle is out of stock and they don't know when it will be back in stock. So all things considered a complete waste of time and money. Its not worth the hassle of returning the wrong sensor so I'll just bin it! IF YOU ABSOLUTELY HAVE TO USE THIS COMPANY THEN DON'T RELY ON THE WEBSITE TO GIVE YOU THE CORRECT PART

I purchased from them via ebay ... The item arrived quickly, but when I discovered it was the wrong part, everything went downhill. Despite 2 separate compatibility tables on their page showing it was correct the seller blamed me for not emailing them first! On return they withheld part of my payment, citing a 20% “restocking fee”, which is not legally enforceable under UK consumer law. When challenged, they claimed I had “entered a contract” simply by purchasing — also not true. Overall, an extremely frustrating experience. If the wrong part arrives, be prepared for a battle. I would strongly recommend avoiding this seller.

Ordered a abs sensor of the website using the registration of the vehicle. Sensor turned up and didn’t even fit in the whole , once I cleaned the terrible casting up on the plastic I tested the sensor to which it didn’t read anything below 20mph. Spoke to them on the phone and they said their website was wrong and I needed a different sensor, but they couldn’t take the current one back because I cleaned the cast marks up . I ordered the sensor they suggested and again it didn’t fit correctly in the whole so had to clean it up again , after this on a test the sensor Dosent read anything atall . Called them and explained the situation to which they said they won’t send me a new sensor that will work and I can return the ones I have if I like . A complete waste of time company

Got let down by a major windscreen repair/replacement company that were full of promises and pie crust, I’ve had a few bits off these guys for my vehicle and appreciate parts are getting hard to find but thought I’d try them for this …and would you know it…replacement window in about 4 hrs! Less cost than the wasters were quoting! I can’t fault these guys, and it ain’t just about cheaper parts, it’s about parts you maybe can’t get! A rough bunch😂 (I say that affectionately) but they know their stuff and want to give good service, something sadly missing from the industry these days, they trade internationally and have a good pool of aftermarket service item suppliers. Can’t fault em.

After a visit to Knowsley safari needed some bits for my shogun. Found them easily, ordered and delivered within 24 hours. Excellent.