Lauren S.
I ordered a full size bottle after loving the sample. Not same product. 0/10
I got the hair serum after getting a sample size in my Ipsy bag. I absolutely loved the way my hair felt and smelled so I got a full size bottle. The bottle I got does not smell the same. It almost smells rancid. The serum is also a completely different color and texture than the sample size. I am very disappointed.
Response from mistiksource.comNov 9, 2022
We apologize on behalf of everyone at Mistik. Please know that your situation was an exception. As you can see in other reviews, we are known for taking ownership and caring deeply about our customers. We can’t fix the past but you have our commitment to improving the way our staff serves every customer. Until then, please accept my sincerest apologies on behalf of everyone on the team. Please reach out to our contat form and we will gladly send you a new serum free of charge . Mistik team