MisshowReviews of misshow.com

I ordered a suit from Misshow on September 1st and paid extra for express shipping to ensure it would arrive before my event on September 18th. On September 2nd, a representative named Elaine texted me for my measurements. I provided them and reminded her that I had already included the sizes in the order notes. She assured me the suit would arrive on time. Despite this, the suit arrived two days after my event, making the extra shipping fee a waste. To make matters worse, the suit was uneven and poorly made. When I requested a return, another representative named Nancy refused to provide a return address—even though Misshow’s own policy clearly states that unworn items can be returned within 30 days. I received the suit on September 20th and reached out just 11 days later, still well within the return window, but my request was denied. This experience shows that Misshow does not honor its policies, delivers poor-quality products, and provides unhelpful customer service. I strongly advise against ordering from Misshow.

Je pourrais mettre zéro,je le ferais site où il ne respecte pas pas leur politique de retour . Même avec photo à l'appui que la robe ne ressemble pas à leur photo. Il ne vous résonne pas et quand le font est pour trouver des excuses. A fuir absolument

I had a very disappointing experience with this company. I ordered a dress and was mistakenly charged a “custom order fee,” which they promised to refund—but never did. When the dress arrived, it didn’t fit properly despite being based on my custom measurements. When I contacted them, instead of offering a clear resolution, they kept asking for endless photos and measurements, making the process exhausting and frustrating. The dress is completely unused, and I clearly stated that I would not be accepting it. Yet, they refused to give me a straightforward refund. Their customer service is unhelpful and avoids taking responsibility. I would not recommend ordering from them. Save yourself the hassle and buy from a company that stands behind their products and treats their customers with respect.

They promise "worry-free returns" but they refuse to actually allow returns despite poor quality control and the dress looking nothing like advertised. Absolutely garbage customer service too. Rude and disrespectful throughout the attempted return process. Unacceptable and they should not still be in business.

There is no refund, so I lost almost 400€ for a "fake" address (no the same) and impossible to put on or fix it. I have the emails for the support at the end only pay me back 10-20% following their terms and conditions. But you have to pay back the return that you are losing more money. This is not a refund in any EU country, so as well is a fraud.

Terrible Quality Control and Customer Service – Do Not Order from Misshow I ordered a dress from Misshow for my daughter’s prom, selecting “same as pictured” — a beautiful greenish-blue gown with delicate silver beading and a sheer midsection. What arrived was a completely different dress: pale whiteish-blue fabric with dark blue beads (which looked cheap), no sheer element, and a visibly different fit. It was clearly not the dress we ordered. We rush-ordered this dress for a specific event and received it just four days before the prom. Because of Misshow’s mistake, we had to scramble to buy a completely new dress — an added stress and cost that should have been avoided. I contacted the company immediately with photos showing the discrepancies. Despite three attempts to resolve the issue, Misshow has refused to take full responsibility. They offered only a 25% refund — not even enough to cover shipping — even though their own policy should make exceptions when they ship the wrong item. Their excuse? “Different dye batches” — as if that accounts for a completely different design. Their customer service was dismissive and unhelpful, and they refused to acknowledge the product didn’t match the listing. Do not trust this company with your special event. They do not stand behind their products, and they will not make things right when they make mistakes. Buyer beware.

Not recommended April 14th have not received my dress, no communication, the phone number doesn’t work. Praying I receive the dress and it looks like the picture. Not recommended.

Very very poor quality product and awful return policy, that is not laid out well on their website.