MN C.
This is a preliminary review only
Update: After leaving a few comments on facebook the company did get in touch with me. My mirror was delivered yesterday - nice guy delivering it. Product works as anticipated (only used a few times) at this point. The mirror is a great concept for exercising at home. Hope they get their logistics in place - 6 weeks is a long time to wait for a product. Communication only happened after I initiated it. They can save themselves a lot of grief if they become better in communicating versus being in fire fighting mode (must not be too fun for customer service to talk to customers that want the product) Good luck guys This is a preliminary review only as I have not received the actual product yet. I ordered a mirror on Dec 2. When we did not get any feedback on order status we contacted them on Dec 9 inquiring on delivery details. We were told a delivery to take place the middle of January. We mentioned to them that this was a Christmas gift and our displeasure about not receiving it in time, especially for a product ordered in the beginning of December (wish they should have mentioned at the time of purchase that this will not make it in time for the holidays). We are now less than a week away from the supposed delivery - still no detail received. I am looking forward to receiving the actual product, communication has been very poor so far and can only hope that the product is fantastic. Will update this review once item is finally received.