Polly T.
Love the mug but the time it took??
Love the mug but the time it took to arrive was too long. I know it came from China, but the travel through Austria and 2 customs really stretched out delivery time. I know we are used to Amazon and 2 day shipping and other quick deliveries, but the time would make me think twice about ordering from this company again.
Response from MirabellessSep 22, 2026
Dear Polly Truzzolino, Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the problems you encountered with your order and fully understand your disappointment. To help us resolve this issue quickly and accurately, please contact us at: Email: [email protected] Please provide: - Your order number - The name and email address used when placing the order Once we receive this information, we will check your order details and get back to you with a solution as soon as possible. Once again, we apologize for any inconvenience caused, and thank you for your patience and understanding. Best regards, Customer Service Team