Michelle P.
Box was dirty and damaged and they…
Box was dirty and damaged and they would not send new box
Response from Mionza Fine JewelryDec 6, 2025
Hello, Thank you for reaching out. We’ve carefully reviewed your order, and according to our inspection records, there was no damage to the box at the time of shipment. We always aim to deliver every piece in perfect condition, and we’re truly sorry if your experience was anything less than that. Best Regards, MIONZA Customer Service



