MioMat USA, Canada, UK & AustraliaReviews of miomat.com

The customer service is very good when you are ordering but I do not understand the enthusiasm for the product, it is distinctly average. They need to have a radical overhaul of the operating buttons on the soymilk maker - why does the red "on" light come on when you plug in the machine and then immediately go off again, and when you press it to start the program it doesn't come on to tell you the machine is on and working? Bizarre! The plasticmeasuring jug supplied is awful quality. The handle wobbles because it is a separate part you have to slide on. The measurements are impressed onto the inside of the jug back to front, suggesting you are supposed to read them from the outside looking inwards, but you can't because the plastic is opaque and you can't see them! The machine arrived with a big red warning sticker on it - in Spanish! Apparently if you are not Spanish you do not need to know whatever this sticker is warning you about. It is not clear when a program has finished because the machine has no indicator to say it has finished, so if you don't happen to be present when it beeps at the end of a cycle you are left in doubt whether it is ok to switch it off yet or not. The very small sieve that is supplied is useless. You cannot strain a batch of soymilk using this sieve, it clogs up immediately and ceases to work. It requires two sieves - a wide mesh one for the first pass and a finer one for the second pass. This feels like a machine that was rushed out to market before all the wrinkles were ironed out.