MinuteMDReviews of minutemd.com

I have been using minute md since October, I did my labs and received my medication on time every time. My concern is their customer service and very hands off approach to this medication. They do not reply and you don’t have the capabilities to speak to your prescribing dr. You can email/chat on the portal but it is with a third party who speaks to the provider for you and will, maybe, get back to you. And when I say that, I mean they reply with a “speak to your primary care provider”. They are dangerously nonchalant about the medication THEY are prescribing you. They give you absolutely no information on side effects, risks, and they don’t help you if you submit labs or any side effects that may be abnormal. I would never use this company again if I wasn’t locked into a contract with them. I would highly suggest finding another telehealth company that will actually help you because I promise you minutemd does not care.

I’m concerned because I paid for the subscription and did the process however I haven’t heard from anyone and it’s been 5 days. I’ve emailed countless times and have yet to get a reply. I don’t know if this is a scam at this point.

I don’t trust this company l. Paid for two months of supplies already with no regard for my package. Keep being told my package is delayed twice. They had to reshoo my shipment out bc the first package was delayed so much that the ice melted and the product is monies. Now I’m told that fedex has my package again but I’m told to expect delays. I want a refund I don’t trust this company

I have this subscription and no access to talk to a doctor and no information ANYWHERE

They sent my husbands new order with my name on it! When I asked about it they didn't even answer my question and went on about how they can confirm his med was delivered. I had to reachout a second time to get them to clarify why I had 2 bottles with my name on it and none with his with only 1 month between orders. Selecting the RIGHT patient is priority #1 in medicine.

Took much longer than expected. I have already paid for 2 months of semi glutide and haven’t received any medication.

The process is convoluted and not efficient. It’s been weeks/months and I still do not have my medication.

As of today it has been 15 days to get the items , still dont have a ship date