Coley A.
I returned my order and have not…
I returned my order and have not received my refund. Update they requested proof that I sent my items back. After I sent proof, they refund my money.

Discover the epitome of personalized style with our exclusive collection of custom-designed bags. Elevate your travel experience with our chic and functional Womens travel bags , Small Handbag , Diaper bags , Shoulder Bags ,Travel Bags ,3D Bags, Tote Bags with MINOMOG.
Minomog (minomog.com) has 76 customer reviews on Five Star Index, with an average rating of 3.5 out of 5.
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Coley A.
I returned my order and have not received my refund. Update they requested proof that I sent my items back. After I sent proof, they refund my money.
Terica
Sneakers didn't appear to be brand new look dusty
Response from MinomogJun 6, 2026
We’re sorry to hear that. Could you please send us a few photos of the sneakers? We’d like to take a closer look and will be happy to help resolve the issue.
Abiola A.
UPDATE!!! I finally got a response from Minomog. I told I would like to start a return and they stated that once I return and send a photo of the waybill they will refund. They however said it was a final sale and it was not eligible for a refund but they would extend it to me as a courtesy. I explained to them that no place on the website or on the product page do I see that information. The shoes were not on sale either. Anyways I did get my refund, I just wish it was just as easy to get my refund as it was purchasing. So I will update my ratings to 3 stars. I ordered an item that didn’t meet my expectations. The website details how to return however there’s no where on the website to start a return. They say if you don’t have an account contact custom support. Well I have been contacting them but no response. This is an unfair practice and irresponsible to not respond to a customer.
Yenobis M.
The shoes run to small and I wait like 30 days for the product…