MiniLabstersReviews of minilabsters.com

This is a cool product at a very reasonable price. The customer service is exemplary too.

Great little product for a 9-year-old! Shipped fast and reliably, good enough quality for the easy price, too!

I bought a miniscope from MiniLabsters and when the item was accidentally broken by the recipient, our 7 year old grandson, I wrote to ask for a replacement part. They answered immediately (on Boxing Day!!) and offered to send a new miniscope to me for him. I am completely blown away by such excellent customer service. The company has great products and I will return to their website to buy more for our science-curious grandson. I will recommend this company to all my friends.

I’ve never seen better customer service!! It was my fault for not reading the shipping and processing time properly but yet they offered to ship me a replacement order to a different address (my intended gift recipient) for no additional cost! Yes, there was a hiccup with that shipment but they were speedy in returning my email with a suggested resolution without me having to ask, which I appreciated. I do hope they work out a better process with their shipping provider though because the issues for me were related to their shipping provider not Minilabsters’ customer service team. I haven’t tried the mini microscope product yet so can’t review that but the service is sincere, quick, and generous. You know you are getting a real human’s response vs the usual chatbot service other e-commerce businesses use.

Excellent product and customer service

Francis responded in a timely manner, and fixed the shipping address in time to a post office box safe from porch pirates! The holiday season can be a stressful time. The team at MiniLabsters made my experience stress-free. Have a Happy Holiday season!

Great customer service! This company really goes out of their way to make things right for their customers. It was a great experience working with them on my order. Kudos!!

Customer service is top notch! Not only fast responding but also courteous and caring. I 10 out of 10 recommend MiniLabsters.