MiniLabstersReviews of minilabsters.com

Product was allegedly delivered but I never received it and was ignored via customer service. Wonder if all the other reviews are AI generated given I've had the opposite experience?

I ordered the Scope and Accessory pack as a Christmas present. When I was delivered it arrived in a plastic delivery bag. The scope box was damaged and the accessory kit was smashed and unusable. They offered a part refund for the accessory kit, which was useless as we essentially still paid for a product we couldn’t use. They eventually replaced the whole order which was great, and I requested that it be packaged properly so nothing broke with the replacement. When we received the replacement, it was packaged in the same type of packaging bag, no bubble wrap or anything. While the scope and box were fine this time, the accessory kit was damaged again. How a company selling fragile products can’t distribute them with proper packaging to avoid breakages amazes me. Very frustrating experience.

Product is absolute garbage. More fool me for being scammed, a very mean thing to do and a very disappointed little boy.

I ordered 4 microscopes in November, and the initial shipment was "delivered" to the wrong address. Allegedly multiple attempts were made, despite us being home when these supposed attempts were made. I made a complaint, our address was verified and the company graciously re-shipped our order. I watched the tracking information carefully, and I made sure someone was home during the window of delivery. I was home all day on the day they stated they "attempted" delivery, yet no one arrived. ***edited*** I contacted the company to make a complaint about the second delivery issue, and they offered me a full refund which I very much appreciated. I don't understand how the same issue with attempted delivery (despite being home) occurred twice, but at the end of the day the company processed my refund without any issues. I am really disappointed in the shipping process, and that we didn't receive our microscopes but such is life

I paid $58 for a two pack. Its now selling for $28. The item took three weeks to arrive from China. The item itself works but it is not worth the $30 each I spent. It is a small plastic toy. Do not recommend.

Order numbers: #14079 and #14086 After the shipment was lost on the first attempt (which included a birthday present for my nephew) customer services were reluctant to acknowledge any sort of responsibility and didn't offer any sort of compensation due the fact they are a small business; I accepted a second delivery. Order #19668 They had put the wrong address on the second delivery which resulted in the second attempt being shipped back to the sender. I seriously would not recommend this company as great as their product may appear the professional standards are dire and it is unlikely you will ever be able to try this product out.