MinicubezReviews of minicubez.com

SCAM - so disappointed. Like many others, l ordered way before Christmas, (7th December) taken in by the ‘fast shipping’ and ‘get before Christmas’ messages all over their website. This was a loved one’s main present and pricy. Very quickly received a shipping notification. Then when l checked after not receiving, they said it was automated and still weeks to go. It’s now April, and still hasn’t entered design stage. They refuse to refund saying l agreed to this crazy shipping, and now reading other reviews, it’s clear what I’ll receive will be garbage. Absolutely gutted.

My son ordered one of these kits for me as a gift (not a custom one, just one from the options on the website) in November 2025. Like many others the communication received was non existent. My son received an email saying it was a custom order and was in the design stage (it wasn’t a custom order). It finally arrived mid March, almost 4 months for a non custom order. There is a QR code for the instructions but this only goes to a static site. I emailed explaining this issue but to date no response. I tried online chat and had a reply asking for the link which I sent but I have been ghosted since. I was going to have a go at building it and haven’t opened the packet yet but am expecting to be disappointed again after reading the reviews about poor quality and inadequate pieces so can’t be built. My son is gutted, it’s the first gift he purchased with his own money for me and it seems like he was conned.

Ordered it from Dec 2025 and received 3 months later, the product is totally poor quality and nothing like my car, totally scam.

SCAM! Took 3 months of terrible communication to receive a product. No instructions, no support. No refunds. You will regret any interaction or purchase with this company!

Ordered 3 months ago, zero communication, and no product received. Online chat does not work, and no response to emails or on social media. Received an indignant, self important generic email from them to say the volume of orders they have is high and they are so dedicated and thorough that production is taking longer than expected. Email basically called out customers for branding them scammers - ridiculous when they take your money and do not communicate - what do you expect people to think? Three months of waiting and my order shows 22 days till it goes into ‘design stage’. Absolute joke. Won’t refund but will offer a partial refund? Disgraceful. Also offered to expedite order for another £40. Again, disgraceful. Incompetent, no customer service - you deserve no stars.

A COMPLETE SCAM! Do not order from here. I have been waiting over 12 weeks. Tried to contact them and have just been aired. Don’t try to contact the email on there page as well as it’s may contain virus and won’t work. Don’t bother using there 24/7 contact chat either as it won’t get back to you either. Complete scam, deserves no stars at all.

TOTAL SCAM. Do not order from these people. I fell for it like many others. I ordered my kit in early December. Received a shipping notification almost immediately (smart that they do this so you think it is enroute). Haven't seen anything and it is almost March. Karma will suck for these thieves.

Ordered custom kit in Dec 2025, as of Feb 2026 not a single update or response to any communications.