MinicubezReviews of minicubez.com

Not happy happy at all. After waiting 5 months I received a design which looked nothing like my car, They talk about lLEGO but it is definitely not genuine LEGO pieces. The QR code for the instruction only worked till step 117 and then wouldn’t load any more. I tried chat 3 different times to tell them the QR code isn’t working with no response what so ever. I paid all that money and don’t even have a complete car. The only thing accurate with the design is the personalized plates. I don’t recommend and I will never purchase from them again

Order #MCXXXXX We are now on month 4 of a custom order that supposedly takes 6 months for delivery. This lead time was intentionally buried on your website. I reached out to “customer service” previously and was offered the “opportunity” to receive a 50% refund instead of my order? I was partially satisfied with the reasoning of “materials, labor, etc. have already been dedicated to this order" and decided to wait another month. In this time, I have come across countless other consumers experiencing the same issues. It seems no one else was aware of this ridiculous lead time either. Maybe your website and marketing is the issue…? Unfortunately for MiniCubez, customers who did eventually receive their orders posted them online- disappointment. The fact that people have paid over $100 to wait 6 months and receive a plastic bag of generic bricks, no instruction manual- just a QR code that goes to a dead page, and an inaccurate representation of their submitted images leads me to believe that this company is either 1.) just three guys doing this in their basement for fun or, more likely, 2.) the biggest corporate scammer in recent memory. The constant email blasts from your nameless “CEO” are simply infuriating. “We know we’re running a 6 month lead time with little to no response, but here’s a new promotion to get more orders in”. As if you haven’t scammed enough people out of their hard-earned money, you now offer the option to “expedite” an order for an additional $50. Sickening. The fact that I cannot find a single positive statement about your product or company also leads me to believe that the reviews generated on your website are completely fake. This is absolutely disgusting business practice all around, and practice that will not keep you in “business” much longer. As soon as your team is back online, cancel my order and refund my payment method in full immediately. Any response other than a confirmation of this will be met with a chargeback from my credit card company, and yet another scathing review to join the hundreds of others. If you just so happen to be chartered in the US, expect to be reported to every single corporate regulating agency or bureau I can find.

ABDOLUTE SCAM, never send goods and never replied to as why, I have reported them

In summary, very basic design, 5 month wait, and lots of missing pieces. Buyer beware! For my full review: I finally received my custom order for my truck after ordering it in beginning of December and waiting over 5 months to get it. The packaging isn't bad, however there were no physical instructions, which is not a huge deal, however I almost threw away the simple clear plastic bag inside of the packaging that had a QR code without a label or anything indicating that it was for the instructions. The instructions site is also very weird and has Chinese all over it. The design of my car is very basic and doesn't have much detail compared to what is shown on the product page. After getting into building it I had to stop and check for all of the pieces. Not only were the green colored bricks (based on my vehicle color) different shades of green, THERE ARE OVER A DOZEN AND A HALF PIECES MISSING. I couldn't complete the build because of it. Buyer, BEWARE!

Took 6 months to arrive and its rubbish, not even the same colour as my sons truck.none of the chrome additions are on it.There are no instructions whatsoever. Impossible to get hold of anyone.Absolute waste of money . Was meant to be my sons Xmas gift. Total disaster.

I ordered before Christmas thinking this would be a great gift. Marketing on the web site was decent and price seemed reasonable I was in for a surprise. Like almost all reviewers said it is a scam. The company or whomever is behind the website continually makes excuses. First they said it was shipped. Then they said to click a link for status. The link did not work. Then they sent an email with a third grade level of excuses why there is a delay even after they said it was shipped. Then they said I could not get refund using more excuses. Interesting that none of these emails have names or phone numbers. Just links that don’t work. I ended up contacting my credit card company who gave them ample time to respond to my complaint. I ended up getting a refund from my credit card company. If you’re reading this DO NOT BUY. IT IS A SCAM Caveat emptor

Took over 4 months to receive my product and have been trying to contact them for about a week because I was never given instructions. I don't see them ever responding, to be honest, as this is a simple request (literally just send me my pdf lol)

I ordered the custom car and was falsely advertised delivery time. When ordered I was under the impression an extra 2 weeks was needed for designing. So I expected a month before product was in hand. However, after tracking the package for a month and nothing being shipped. I noticed it said ~70 days until DESIGNING started. AND a prompt to pay an extra $49 USD to expedite it. When I contacted the company I got nothing but "we are back logged" and I am unable to cancel and refund my product. DO NOT ORDER CUSTOM BUILD FROM THEM!!!!! FALSE ADVERTISEMENT.