MinicubezReviews of minicubez.com

Ordered from this company in June 2026 without researching them first, and whilst I was hopeful all of the negative reviews on here are the truth. Package arrived 3 months later and had missing pieces but most importantly does not resemble my custom vehicle one bit. The bricks are cheap quality and the model itself doesn’t hold together well. I have tried to request a refund however no reply from email or live chat in 3 days! Do not trust the reviews on their website as it is AI fuelled, do not buy if you don’t want to be disappointed!

If i could, i would give zero stars. The custom build took 6 months to turn up. It was in the wrong colour and instructions for the front grill were missing. I reported it via live chat and nobody responded for 3 days. Thenni did get a responce who said they would pass it on. 1 month later and no response. Totally useless and no money back.

Terrible, I paid £80 for a custom model of a Ford focus RS. It took 4 months to arrive. Consisted of no more than 100 bricks, the online instructions were very unclear. Very Small basic model car. Would have been better off sticking with Lego. Only managed to build half of it - fit for the bin. This website/company is a total scam. Please avoid and save your money. Unable to add a photo but happy to provide if I could.

I ordered a custom Lego car in early December, it arrived 6 months later. It was supposed to be a Christmas gift, so that defeated the whole purpose of the gift. I asked for a refund and they refused because "it was a custom order". However, they hadn't started production on it until 5 months after I placed the order. Clearly just a money grab and refusal for refunds. It cost me nearly $115 and when it finally arrived, the renderings look nothing like the car I sent them pictures of, and there were no instructions. Biggest waste of $115 of my life. Tried to dispute with my CC, but the dispute rendered me responsible anyways. Extremely frustrating, and I wish I could give them 0 stars and see their business go under. I'm not the only one experiencing this, either. Scam, don't waste your money.

Ordered custom build in December and got it 5 months later. Plus when my friend opened it up, none of the QR codes were the build instructions. Their live chat is not live and their "respond within several hours" is not true. Practically worst customer experience I have ever had

I have been waiting for over 6 months and won’t answer me steer clear

Do not waste your time with this company. I've been waiting since December for my custom car and when I message them all they say is basically "we're sorry, it will be done eventually." And they refuse to refund you because your money has "already been allocated to resources and time for your car." What resources and time? It's been sitting in a queue since i ordered it. My order has been stuck on ~4 days until design for almost 2 months now

Order a custom MiniCubez on the 4th January, sent so many emails asking where it is, never get a response. AVOID! You’ve been warned…