MinicubezReviews of minicubez.com

I ordered a custom set for myself last year for the holidays. It took forever to ship and I received it 4 months later. In that time, an email went out and it appeared that this company was unable to fulfill holiday orders in a timely manner and they were offering refunds minus a 20% restocking fee. I went ahead and waited patiently only for my order to arrive without building instructions. I’ve reached out via email and leaving a review on the website. I have heard nothing back and am annoyed to have spent $100 for a bag of bricks that cost a fraction of that.

Terrible customer service, I never received my order and didn’t get a refund for anything and when I tried to reach out to the team, I got no response after SEVERAL attempts. Don’t trust!

This was possibly the worst experience I’ve ever had with any company. The car was a basic ford ranger and it came out looking like a mail truck. when i contacted them about the issues expecting a resolutions they told me it wasn’t possible and they were sending it off anyway and that no refund was allowed. the worst money i’ve ever spent. this place is a scam and the reason they don’t put reviews directly on their website is because of how bad it is.

My model looks great - but the design is floored. 1. The front wheels are squashed against the wheel humps, so do not turn - they are wedged-in. As a result, the car doesn't roll. 2. The whole front of the car is only held to the rest by 3 studs. It falls off constantly, so the car 'breaks in half'. 3. Pieces were missing from my build. I had to raid the kids' old lego sets to find the missing parts, and they're not the right colour.

Waited months. It did not look like the car I submitted but just a generic black SUV. I do not recommend.

Absolutely dreadful company. Ordered a custom car from them for a Christmas present for my partner, the product took 5 months to arrive despite an estimated delivery time of 2-3 weeks. More importantly, when it did arrive, the product was not buildable with several key pieces missing. Avoid.

Waited almost a year for kit-when received there were no instructions included-emailed situation-no response!

I understand that orders during a high demand time, but not receiving instructions on how to assemble my kit is pretty unacceptable. I asked for instructions multiple times and was told they would be sent my way, but they never came. Eventually customer service stopped replying. So that tells me everything I need to know about the company as a whole. I wouldn't recommend anyone buying from Minicubez.