MinehutReviews of minehut.com

Minehut used to be a good free server host, and I'd always use it. But recently, they've been starting to treat free users horribly. First, they added an 8 hour time limit. I was fine with that. But then they changed it to 4 hours. Then 2 hours. And then, when I went to switch my server to anything other than this junk, they don't even let you download multiple files at once! Edit: after getting one of Minehut's blatantly copy + pasted replies, I just have one thing to say: Let us switch server hosts. What you guys are doing with the "free users can only download one file" thing is messed up and just to keep people like me on Minehut. If I'd known Minehut would become this horrible, I'd never have made a server on there. I want this changed, before I delete my servers and leave Minehut for good.

I am writing this review with immense disappointment and frustration after my experience with Minehut's customer service, or the total lack thereof. Having faced a serious issue of fraud on their platform, I reached out to Minehut's support team not once, but twice, with detailed emails outlining the misuse of my account and server, backed by concrete evidence and screenshots. To my dismay, both of these critical communications have been met with what can only be described as a disheartening silence. Understanding the constraints of the holiday season, I expected some delay. However, what is inexcusable is the complete absence of any form of acknowledgement or response, even after their official business hours resumed. Minehut claimed that some agents would be available during the holidays, yet it appears this was not the case, at least in my experience. This lack of response has not only left me in a state of unresolved distress concerning the fraudulent activities on my account but also questions the credibility and reliability of Minehut's customer support system. What value does a support team hold if it fails to respond to urgent and significant issues like fraud and breach of terms of service? The situation raises serious concerns about the platform's commitment to its users' security and well-being. Minehut's disregard for a situation involving financial loss and intellectual property theft is not just disappointing but alarming. It reflects poorly on their operational ethics and customer service standards. One would expect a platform of Minehut's stature to be more attentive and responsive, especially in matters that directly impact their users' interests and rights. In conclusion, my experience with Minehut's customer service has been nothing short of a nightmare. It's a stark warning to current and potential users about the potential challenges they might face should they ever need urgent support. I sincerely hope that no other user has to go through the ordeal I am currently facing, and that Minehut takes immediate steps to address these glaring deficiencies in their customer support system.

This hosting service single-handedly is why I prefer Bedrock Edition over Java Edition. I can't even join servers I made! Please, don't use this. I wasted a significant portion of my day with this. How are you guys not bankrupt yet!? An average rating of just 2.7/5 AND crappy services.

Most servers are p2w generic garbage made by 2 guys high on drugs in a basement, the staff mute you if you are not ranked because "poor people don't get free speech", they claim the server is a garden and that I'm just some troll not allowed in after I told 2 kids who were arguing to "shut the f up" because this chat filter is so dumb, it doesn't even let us say "chess extra" because "woops I forgot that s ex was in there guess my four hour long essay is ruined". the sponsored event stuff also suck. overall would not recommend i hope minehut and the company that owns it goes bankrupt

The new changes are terrible for players with free servers, So at least let us switch to a better free host without the stupid file download limit. Some of you say, "Use the plugin its not that hard." Then tell me, what was the point of the file download limit? It's obvious that they want to restrict people from leaving the host and instead by their new SUPER CHEAP PAID PLANS

A few years ago, minehut was always the main server I always used, until today. I had to pay 14 euros to play a timeless server and the server crashes every time and takes forever to load. absolutely do not use. there really are a lot of CHEAPER and better server hosting sites

2 hour time limit is just stupid. what am i supposed to do with 2 hours? 12-8 hours would be very acceptable but reducing it from 24/7 to 2 is insane

Getting worse and worse. Supposedly "free" servers, yeah maybe for 4 hours a day, and the /vote rewards have been reduced way too much, before to run your server with only vote credits for 1 day you would have to vote for 2 days straight, now it's more like 4 days. The staff will mute you in the span of 4 seconds rather than try to help you with server issues. Minehut won't last very long under these conditions.