MinehutReviews of minehut.com

I am extremely disappointed with the service provided by Minehut. As a long-time user of their hosting platform, I have experienced frequent server crashes, causing significant frustration for our players. However, what is even more concerning is that Minehut went back on their promise of permanent ranks, and they removed our ranks without prior notice. When we purchased the ranks, we were assured that they were everlasting and that they would remain active for as long as our server was up. However, this turned out to be a false statement. We lost our ranks. Making matters worse, when we contacted customer support, we received no help or compensation for the loss. This kind of behavior is unacceptable and unethical. If Minehut cannot keep their promises, then they should be held accountable for their actions. I would caution others against using their services due to their bad service and lack of integrity. In conclusion, I do not recommend Minehut as a server hosting platform, and I advise anyone considering using their services to take their business elsewhere.

They scam players out of hundreds of dollars DO NOT PLAY

Minehut adding subscription ranks and I purchased before ranks I want my credits back. I do not like this at all. Scammers

It literally deleted my server that had hundreds of hours of work on it. For no reason. And it has backups but it isn't automatic like it says. You have manually make them all.

I had a server with my friends, it was on the free plan and it was about as good as you can expect a free plan to be. The server didn't start at one point so I contacted customer support, and they were understanding and friendly and someone managed to get it to work, but it completely deleted all the server data and none of the customer suppport people could fix it. If you make a minehut server you HAVE to make sure you make manual backups constantly or you lose hundreds of hours of work like my friends and I did

Here, I’ll write another one. I provided screenshots, I provided proof of him doing it, I got him arrested. Imagine not taking action on something that’s illegal. I sent screenshots of him hacking into a minehut fourms account with their username and him bragging about it in discord in his griefing group.

I've always had issues with Minehut. I've been a customer since 2020. I contacted support, told them about my issue. They told me that they forwarded it to their team and would look into them. Around 7 hours later I get a reply telling me to add EVEN more CPU to the server, even though that's not the issue. They don't even bother to look into your problem with servers and just make assumptions and asks you to buy even more of their overpriced stuff when you're already paying them £60/month.

Doesn’t work man!!! It says it worked, but when i try to join, it says ‘unknown error.’