Gustavo P.
I feel scammed (not anymore)
(February 2025) This is not my first time using mhrb. I have experience with extractions. I bought from these people (first time), I asked for powder, and they didn't send me powder, I had to grind it myself. But the worst thing was, there was no extraction. Nothing. 0%. I do not recommend these people at all. I feel scammed.. (Update October 2025, I never received compensation or a refund, no one has contacted me, and when I did at the time, no one responded, I insist that I do not recommend and I feel scammed) (Update November 2025) I must say I'm surprised; they contacted me, apologized, and sent me double the original order amount. The product arrived in good condition and the quality is good. The original rating was one star, but I'll change it to four. Even though the purchase was months ago, they took responsibility for the error and corrected it. I can confirm that the company is not a scam.
Response from Mimosa Hostilis ShopOct 8, 2025
We’re sorry to hear about your experience and appreciate you bringing this to our attention. Please rest assured that all our products go through rigorous quality testing to ensure they meet the highest standards. We also regularly run comparisons with other suppliers in the space to maintain consistency and quality. Regarding the form of the product, we offer various options, including Powder, Shredded, and more. If you received shredded instead of powder, it may have been a mix-up, and we sincerely apologize for any inconvenience caused. We’d love to better understand the concerns with your order and make things right. Please reach out to our customer support team so we can arrange a complimentary shipment to you.